Vendor Specialist (IBM)

Posted 2 Hours Ago
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Harrogate, North Yorkshire, England
Entry level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
A global provider of technology products, services, and solutions.
The Role
The Vendor Specialist (IBM) role at Arrow ECS involves managing current vendors, developing sales within partner accounts, identifying new partners, providing training, and supporting the sales team with order processing and forecast reporting. The position emphasizes customer relationship management, strong communication skills, and product knowledge.
Summary Generated by Built In

Position:
Vendor Specialist (IBM)
Job Description:
Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading technology manufacturers and their channel partners that serve commercial and government markets.
Find more information about us on our page: arrow.com/globalecs/
And watching the following Arrow Corporate Video - YouTube
VENDOR SPECIALIST (IBM)
Arrow's Enterprise Computing Solutions is looking for a Vendor Specialist (IBM). In this position, you will be responsible for the management of the current vendors. You will be working with Arrow Account Managers to identify key reseller partners with good potential to develop sales of the Vendor's products and services. You will be a part of a diverse team based in Harrogate.
What will you be doing at Arrow ECS?

  • You will be responsible for building and maintaining strong relationships within the vendor(s).
  • The aim of the role is to have full responsibility for acquiring, developing and retaining business within partner accounts across the aligned vendor(s) technology portfolio.
  • Identify new partners and engage and enable accordingly to drive incremental sales.
  • Enable partners by providing regular commercial training, typically via MS Teams and facilitating the delivery of non-technical training.
  • Regular and accurate forecasting of opportunities, providing detail for both short- and long-term deals.
  • Giving support to Sales function, providing Sales Support activities for the Order to Invoice process (quoting, fulfilling demand, ensuring on-time delivery of orders and troubleshooting other customer problems)
  • Running regular reports and working with the sales team to identify sales opportunities
  • Acting as Product Specialist and developing knowledge of Vendor product portfolio
  • Take responsibility for self-development in both product knowledge and job competencies, achieving all objectives set.


What are we looking for?

  • Customer Service Excellence (Customer Focus)
  • Strong verbal and written communication; Good phone etiquette
  • Delivers Results (Drive for Results)
  • Influence and Relationship Building (Peer Relationships)
  • Sound business acumen and ability to understand and interact with customers of all types
  • Negotiating
  • Effective communication with people at all levels
  • Fluency in English
  • Good understanding of Microsoft tools especially MS Excel.


What is in it for you?

  • This is a full-time position.
  • Working hours: Mon-Fri 9.00-5.30 with 1h for lunch. You will need to be flexible at busy periods and willing to work over the standard working hours if required.
  • Permanent contract with 6 months' probation period.
  • Competitive and attractive employee compensation package - salary consists of base and variable compensation
  • Reliable & trusting work environment
  • Cooperative team with flat structures and communication
  • Professional and personal development


Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
Do you see yourself as our future colleague? If yes - send us your application.
#LI-KA1
Location:
UK-Harrogate, United Kingdom (Otley Road)
Time Type:
Full time
Job Category:
Sales

Top Skills

Excel

What the Team is Saying

Kim Tedesco
Marta Bialach-Wiercinska
Ricardo Rodriguez
Michelle
Taylor
The Company
HQ: Centennial, CO
22,000 Employees
On-site Workplace
Year Founded: 1935

What We Do

A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.

Why Work With Us

Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!

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