Junior Quality Specialist Toller & Supplier

Junior Quality Specialist Toller and Supplier

LOCATION: Hamburg/Manchester

REPORTS TO: Manager External Quality

DIRECT REPORTS: n/a

Company Background:

Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our texture health and wellness portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems. Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planet-friendly sustainable manner.

Ingredion’s Winning Aspiration is - “To be recognized as the Go-To Provider for Texture and Healthful Solutions that Make Healthy Taste Better.”

That’s our purpose. We are all IN to make life better!

Every day, Ingredion employees bring their skills, creativity, and passion together to deliver ingredient solutions that enhance people’s lives. We are innovators who combine the power of technology with the best of nature to delight our customers and consumers. We hold ourselves to the highest standards in ethics, safety, quality, and sustainability. Unlocking the potential of people, nature and technology to make life better is what drives us in every aspect of our business.

If you are interested in making life better, we are all IN to learn more about you! A bit about what you can expect from the employee experience at Ingredion:

The chance to make a difference

No matter where you work in the company, you’ll have an opportunity to make life better… for our colleagues, customers, communities, and the world.

Passionate people, motivated to excel

Our highly talented people have a passion for learning and achievement and are driven by our inspiring purpose to make life better and our core values: Care First, Be Preferred, Everyone Belongs, Innovate Boldly, and Owner’s Mindset.

A warm, welcoming environment

At Ingredion, everyone belongs! We embrace diversity and foster an inclusive work environment where individuals feel supported and enabled to contribute their very best every day.

A place where you can grow personally and professionally

We believe everyone has great potential, and we strive to nurture that potential into great personal and professional achievements.

An environment that enables innovation and collaboration

We are creating the conditions that inspire and enable innovation - in our products and services, as well as in how we do our work day-to-day.

The Junior Quality Specialist Toller and Supplier is ensuring the compliance of new & existing tollers & suppliers (& affiliates import) in Europe according to legal, internal and customer standards and requirements. Execution and support of quality processes to ensure raw material and product release according to specifications as well as customer support. Organizing customer relevant documentation as well as continuously improving the quality of tollers & suppliers.

Core Responsibilities:

• Support in ensuring the approval and monitoring processes for compliance with legal regulations as well as industry and customer requirements for ingredient suppliers, tollers (and affiliate imports) for the European market.
• Compliance, reporting and improvement of KPI's in the area of toller/supplier approvals and performance (e.g. approval turn-around, toller FPC, BRD & complaints etc.), implementation of improvement projects.
• Planning and execution of quality assessments in the form of document reviews, factory audits, risk analyses and product analytics.
• Support the implementation of efficient supplier/toller documentation management.
• Carrying out specification evaluation for tollers & suppliers in cooperation with product development
• Organization of raw material and end product control and release/blocking,
• Create QM related views for new products, suppliers and RM in SAP, IPA & Tracegains
• Cooperation with international internal and external partners - especially with Product Development, Platform Leaders, Procurement, Regulatory, HH Laboratory and external laboratories
• Support blocked stock management.
• Support of quality & cross-functional projects& continuous improvement projects (Tracegains, LIMS, Source Changes etc.)
• Investigate customer complaints and quality incidents, support root cause analysis and implement effective corrective actions.
• Additional support of quality assurance and EHS programs at the Hamburg site as required.
• Back up complaint investigation affiliates Complaints and Customer Request.
• Support regional quality culture initiatives and support Quality Month activities.
• Support EU additional QA requirements where needed.
• EHS: Support delivery of EHS goals and improvement plans, support site EHS awareness initiatives and training programs to contribute to business EHS goals.

Qualified candidates will have / be:

Mandatory requirements:

• University degree (BSc level) in food science or a related field.
• Experience with internal audits (and ideally external audits)
• Minimum. 2 years' experience in food manufacturing or food certification
• Good knowledge of the food industry, food safety and risk management
• International experience, working with different nationalities.
• English at a higher level, oral and written. German and or French is a plus.

Required behaviors and skills:

• Very good organizational skills, effective planning and prioritization.
• Strong communicator, customer-focused, team player.
• Structured, analytical work, solution-oriented.
• Able to make fact and data driven decisions.
• Owners Mindset

Relocation Available? No

Job Grade: E10

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available:

No