Junior People Operations Specialist

Sword Health is on a mission to free two billion people from pain. 

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact. 

Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.

As a Junior People Operations Specialist, you will support the administrative and operational processes related to employee lifecycle management, helping to ensure a positive employee experience across the board. You’ll work closely with the Talent & Culture team and other departments to ensure internal processes are efficient, well-documented, and compliant with applicable Portuguese labor laws.

What you’ll be doing:

• Support onboarding and offboarding processes (documentation, equipment, internal communications, etc.);
• Manage and update employee data in HR systems (e.g., spreadsheets, HRIS);
• Assist in the preparation and maintenance of employment contracts, amendments, and legal documents;
• Monitor,  track and report on training, vacation, absences, leaves;
• Help organize and participate in internal initiatives such as trainings, events, and well-being programs;
• Provide administrative support for Feedback & Recognition, employee surveys, and engagement initiatives;
• Ownership of the company's internship processes, from support recruitment and documentation to onboarding, follow-up, and offboarding;
• Ensure compliance with Portuguese labor legislation and internal company policies;
• Contribute to the continuous improvement of People Operations processes;
• Act as a first point of contact for day-to-day employee queries related to operations.

What you need to have:

• Min 2 years of previous experience in HR roles;
• Strong organizational skills and attention to detail;
• Proficiency in Microsoft Office, particularly Excel and Google docs;
• Willingness to learn and grow in a fast-paced environment;
• Curiosity and openness to think outside the box when it comes to processes and ways of working;
• Comfortable speaking and working in English.

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy. 
• To get to know more about our Tech Stack, check here.

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Discretionary vacation

• Snacks and beverages

• English class

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.