🟢 Join Dev.Pro - a US-based outsourcing software development company that has been delivering exceptional software experience to clients since 2011.
We invite a proactive, flexible, and responsible IT Specialist to join our IT Support Team at Dev.Pro – a company with high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll help support services for users’ and clients’ environments. This Lviv-based office position involves switching between projects, working with various technologies, and learning to solve technical issues quickly and efficiently.
🟩 What's in it for you:
- Join a dynamic IT outsourcing company with 900+ global specialists
- Advance your English through daily interactions with contractors worldwide
- Grow your tech skills with tools like Google Workspace and Atlassian, as well as networks, servers, and diverse lab hardware
✅ Is that you?
- Expertise in troubleshooting hardware, systems, and applications
- Experience with macOS, Linux (Ubuntu), and Windows administration
- Proficiency in laptop configuration, OS reinstallation, and software setup
- Experience managing users and permissions in Google Workspace, Atlassian, and similar tools
- Experience writing and troubleshooting basic scripts (Bash, PowerShell, or Python)
- Experience sourcing and managing IT equipment
- Ability to create and maintain project documentation
- Intermediate+ English level
- Strong communication and collaboration skills
Desirable:
- Familiarity with SaaS systems and cloud services
- Previous experience in support roles (system administration, helpdesk work, etc.)
🧩Key responsibilities and your contribution
- Administer macOS, Linux (Ubuntu), and Windows systems
- Troubleshoot and resolve hardware, system, and application issues
- Configure laptops, reinstall OS, and set up software
- Manage users and permissions in Google Workspace, Atlassian, and other platforms
- Create and maintain clear and organized documentation
- Source and manage IT equipment, handling incoming and outgoing shipments for contractors
- Support and maintain our lab environment and networks
- Write and troubleshoot basic scripts (Bash, PowerShell, Python)
🎾 What's working at Dev.Pro like?
At Dev.Pro, we appreciate your contribution and the value you add to projects. We are a company with an ambitious and creative mindset whose corporate culture is based on respect for diversity and uniqueness, as well as enablement of equal opportunities for all. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey.
✅ Get 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates
✅ 5 sick leave days, up to 60 days of medical leave, and up to 6 days of leave per year due to family reasons (i.e., wedding/funeral/baby birth)
✅ Get a health insurance package on reimbursement basis
✅ Join fun online activities and team-building events
✅ Get continuous remote HR, payroll support, and overtime coverage
✅ Join English/Polish lessons
✅ Grow your expertise with mentorship support and DP University
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer
Interested? Find out more:
Top Skills
What We Do
Dev.Pro helps innovative technology companies scale their business by leveraging our software engineering expertise to support them every step of the way.
It was founded by entrepreneurs and technologists, with the goal of helping technology-driven companies to develop their innovative software products and grow their businesses.
We started as an American company in 2011 and now have offices in different locations. Part of our development centers are located in Ukraine and we support Ukrainian specialists by providing them with career opportunities around the world. Also over the past few years, we have been hiring specialists from very different countries and continue to do so, expanding and globalizing the company.
True to our roots, we remain creative and nimble, tailoring our engagement with clients to meet their specific needs. Some come to us for our engineering expertise, some for the rapid delivery, and some for cost efficiency. But what truly sets us apart is the alliance we forge with our clients over time, aligning our success with theirs.
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