xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.
Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity.
We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important.
All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.
Responsibilities
- Administer and optimize tools like Okta, Rippling, GSuite, Notion, various cloud services, and Slack to enhance productivity and collaboration across global teams.
- Manage employee laptops, focusing on top-notch security measures, and implement IT and InfoSec policies to safeguard information assets.
- Streamline the processes for onboarding new employees and offboarding departing ones, ensuring efficient handling of IT resources and access rights.
- Perform day-to-day network break/fix operations, with a focus on Layers 1–4 of the OSI model.
- Diagnose and resolve network-related issues, including logical and physical connectivity problems.
- Support and configure network fundamentals such as routing, switching, IP services.
- Provide support during technical network projects, including upgrades, deployments, and expansions.
- Proactively contribute to problem-solving efforts within a collaborative team environment.
Preferred Skills & Experience
- Strong problem-solving abilities with a methodical troubleshooting approach.
- Excellent communication and documentation skills.
- Technical project management mindset.
- Strong team collaboration skills with a self-motivated, proactive attitude.
- Deep knowledge of enterprise systems, cybersecurity, and IT operations. Familiarity with managing cloud environments, SaaS applications, and endpoint security.
- Exceptional at diagnosing issues, implementing solutions quickly, and preempting future IT challenges with innovative thinking.
- Experience in managing cross-functional projects, ensuring IT initiatives support business objectives and are delivered on time and within budget.
- Strong interpersonal and communication skills to effectively collaborate with various departments globally and convey complex IT concepts to non-technical stakeholder
- Beginner to intermediate experience with network layer operations (Layers 1–4).
- Basic to intermediate understanding of TCP/IP, network fundamentals, and network automation techniques.
Preferred Education
Associate or Bachelor's degree in IT, Networking, or related field (or equivalent work experience)
Certifications
- Vendor certifications preferred, such as CCNA (Preferred).
- Familiarity with vendor hardware, including Cisco, Juniper, Palo Alto
Benefits
We offer the following employee benefits:
- Competitive cash and equity-based compensation
- Medical, dental, and vision insurance
- Unlimited paid time off subject to prior approval
xAI is an equal opportunity employer and does not unlawfully discriminate based on race, color, religion, ethnicity, ancestry, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, disability, medical conditions, genetic information, marital status, military or veteran status, or any other applicable legally protected characteristics.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For Los Angeles County (unincorporated) Candidates:
xAI reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of a conditional offer of employment:
- Access to information technology systems and confidential information, including proprietary and trade secret information, and/or user data;
- Interacting with internal and/or external clients and colleagues; and
- Exercising sound judgment.
California Consumer Privacy Act (CCPA) Notice
Top Skills
What We Do
Understand the Universe
