IT Technical Advisor Senior - Automation

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

If you're up for a big challenge and have the desire to design and operate robust solutions to improve IT service delivery across multiple platforms and technologies, then this opportunity is for you!
 
We need someone who:

• Ensure the development and maintenance of our automation platform for the consumption of IT services via a one-stop shop (self-service).

• Develop and implement automation pipelines.

• Ensures the development and implementation of high-quality automated test cases that can be reused during system integration.

• Analyzes and identifies reusable methods and components in automation scenarios for our customers' various applications.

• Actively participates in setting up the governance of our automation platform.

• Influences and communicates cross-functionally and between teams.

• Takes initiative, innovates and experiments.

 
What you need:

• Minimum 5 years in IT automation or relevant experience.

• Good knowledge of ServiceNow development tools, workflow designer, integration hub and application programming interface (API).

• Good knowledge of Github and Github Actions.

• Good knowledge of REST architecture.

• Good knowledge of scripting languages such as Javascript, Powershell and Ansible.

• Experience in identifying and creating reusable components.

• Ability to create high-quality documentation.

• Curiosity and desire to innovate.

• Good communication skills.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid 

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.