About our Mission & Product
ZURU Tech is on a mission to digitalize the construction process of buildings worldwide. We have a multinational team developing the first BIM software able to build your real dream home: you design, we build it!
ZURU and ZURU Tech have seen unprecedented expansion and have achieved significant milestones.
Our trailblazing BIM software continuously pushes the innovation envelope, solidifying our position as industry leaders. Over 120 markets worldwide have embraced our ground-breaking solutions, fuelling our vision. But our journey doesn't stop here!
Brilliant inventions take shape from brilliant minds. We all believe our product is extraordinary so we’re looking for extraordinary people too. Step into the future with ZURU Tech, where technology and creativity intertwine to reshape the construction industry worldwide.
Welcome to the future!
Responsibilities
- Help Desk Support: Provide first-level support for technical issues, including PC setup, system configuration, and network troubleshooting. Assist in onboarding new employees by guiding them through IT processes and tools.
- IT Infrastructure Management: Collaborate with the IT team to oversee the organization’s IT infrastructure, including networks (LAN, WAN), servers, and security systems. Monitor system performance, troubleshoot network issues, and implement improvements to optimize efficiency.
- Cybersecurity: Assist in maintaining the integrity of the organization’s data and information systems. Support the development and enforcement of security policies, conduct regular audits, and help identify potential cybersecurity risks.
- Vendor Management: Manage relationships with external vendors for IT services and equipment. Negotiate contracts to ensure favorable terms for the company.
- Documentation & Reporting: Prepare business documents, maintain accurate records of IT issues, and report technical problems to the IT department. Archive important documents systematically.
- Administrative Support: Handle reception activities for external staff/guests/suppliers and manage incoming calls. Organize travel arrangements and meetings for management and function managers.
- Purchasing & Payments: Oversee online/offline purchases of business supplies and prepare payment documentation as needed.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA A+, Network+, Security+) are a plus.
- Experience: Minimum of 2-4 years in similar roles within a tech environment or software house. Proven experience in help desk support and IT infrastructure management.
- Technical Skills:
- Proficient in Microsoft 365/Office 365, Active Directory, and basic scripting (e.g., Python or PowerShell).
- Knowledgeable in system/network configuration and administration.
- Familiarity with cybersecurity principles and practices.
Soft Skills:
- Excellent communication skills in English, both written and spoken.
- Strong problem-solving abilities with a proactive approach to managing tasks.
- Ability to prioritize effectively in a fast-paced environment.
- Strong interpersonal skills with a positive attitude towards teamwork.
PLACE OF WORK: MILAN
The research is addressed to both sexes (Legislative Decree No. 198/2006) and to people of all ages and all nationalities, under legislative decrees 215/03 and 216/03. Candidates interested and in possession of the requirements are invited to send their curriculum vitae, including the authorization to process personal data, under Legislative Decree 196/03 and to the art. 13 GDPR 679/16.
Top Skills
What We Do
ZURU is on a quest to reimagine tomorrow from A to Z. Founded in 2003, ZURU Group has rapidly grown and now spans three core divisions—ZURU Toys, ZURU Edge (consumer goods) and ZURU Tech (construction). Known for its cutting-edge software and world-leading automation and manufacturing systems, ZURU has over 5,000 team members in over 30 global locations, making it perfectly placed to continue building its reputation as one of the fastest-growing and most disruptive companies in the world. ZURU TOYS ZURU Toys is one of the largest toy companies in the world, known for its innovation, creativity and disruption through automation. Inspired by kids and imaginative play, ZURU Toys distributes to all major retailers in over 120 countries and has delighted millions of families all over the world with brands such as Bunch O Balloons™, X-Shot™, Rainbocorns™, Robo Alive™, Smashers™, 5 Surprise™, and Pets Alive™ and partnerships with entertainment properties, including Nickelodeon, Disney, Universal Studios and DreamWorks. ZURU EDGE ZURU Edge is disrupting stale consumer goods categories and building new generation brands to better serve modern consumers. Arguably the fastest-growing consumer goods company in the world today, ZURU Edge has a key focus on building tomorrow’s brands across five key verticals—Pet Care, Baby Care, Personal Care & Beauty, Home Care and Health & Wellness. ZURU TECH ZURU Tech is revolutionizing the way the world builds to bring greater flexibility, speed, affordability, quality and sustainability to the construction industry. Ten years in the making, ZURU Tech has reinvented every aspect of the construction process, developing the world’s first BIM software that directly connects to fully automated production. Get to know us a little better by checking out our company Instagram @lifeatzuru
