IT Support (m/f/x)

Company Description

Scalable Capital is a leading digital investment platform in Europe that makes investing easy and affordable for everyone. Clients of the Scalable Broker can trade 8,000 stocks, 2,500 ETFs, and 3,500 funds and other exchange traded products to build their portfolios, earn interest on their cash balance and take secured loans. People can also have their investments professionally managed via the digital wealth management service. More than one million clients already use the services.

Scalable Capital was founded in 2014 and is active in Germany, Austria, France, Italy, the Netherlands, Spain, and the UK. The investment firm, which is supervised by BaFin and the Bundesbank, has more than 20 billion euros on its platform. In addition to its business for private clients, the company operates B2B solutions. Its long-standing partners include ING, Barclays Bank in the UK, the robo-advisor Oskar, and the Santander Group in Spain. Scalable Capital employs more than 500 people at its offices in Munich, Berlin, and London. Together with the founding and management team around Erik Podzuweit and Florian Prucker, they strive to empower everyone to become an investor.
Visit our finance blog or check out our Social Media channels to find out what our Expert Teams have to say.
Our Company Values guide us every day in how we work and collaborate. To learn more about them, you can find our values here (English).

Job Description

• Setup, configuration and maintenance of notebooks, printers, conference room equipment and other hardware
• Administration of local infrastructure - MacOS, Windows, Cisco Infrastructure (Access Points, Routers)
• Management of accounts and access rights (G Suite, VPN access, etc.)
• Further development of the IT infrastructure and IT processes for a rapidly growing company and implementation of IT infrastructure projects
• Development and establishment of a centralized identification and authentication platform
• Handling of complex service requests for your colleague in the context of 1st and 2nd level support 
• Creation of technical documentation and reports
• Hardware selection and management

Qualifications

• Successfully completed studies in computer science or training in the field of IT (specialist information technology system integration or similar)
• Experience in 1st and 2nd level IT support
• High sense of responsibility in dealing with sensitive data
• Strong service orientation and high quality awareness
• Proactive, independent and solution-oriented way of working
• Fluent in German and English
• Experience with identity and access management solutions (e.g. Okta) as well as endpoint management solutions (e.g. VMWare Workspace One) is a plus

Additional Information

• Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers
• Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients
• Enjoy an office in a great location in the middle of Munich or Berlin Mitte, a vibrant district surrounded by an exciting array of restaurants, cafés and convenient amenities
• Be productive with the latest hardware and tools
• Learn and grow by joining our in-house knowledge sharing sessions and spending your individual Education Budget 
• Learn and experience German culture first hand by joining our free German language classes
• (International) relocation support
• Flexible vacation policy and the opportunity to work from abroad
• Benefit from an attractive compensation package and from the company pension scheme
• Monthly contribution of 25% for the ‘Deutschland Jobticket’
• Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker