IT Support Engineer

Posted 3 Days Ago
Be an Early Applicant
Boston, MA
Entry level
Healthtech • Financial Services
The Role
The IT Support Engineer at Alegeus will assist in shaping the future of fintech and healthtech by providing robust IT support. Responsibilities include troubleshooting technical issues, maintaining IT systems, and enhancing user experience through excellent customer service. Candidates are expected to collaborate with team members and contribute to the organization’s ambitious goals.
Summary Generated by Built In

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here. 

BECAUSE WE CARE, WE OFFER: 

  • A flexible work environment 

  • Competitive salaries, paid vacation, and holidays 

  • Robust professional development programs  

  • Comprehensive health, wellness, and financial packages 

SHARED AMBITION. INSPIRED FUTURE. 

At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals.  

  • People First. We pride ourselves in bringing talented people together and treating one another with care.  

  • Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one.  

  • Always Advancing. We are driven by potential and relentlessly determined to achieve our goals. 

 

“I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee 

 

Apply now, connect a friend to this opportunity, or sign up for job alerts! 

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

At Alegeus, being transparent about our compensation philosophy and approach is more than just a legal requirement. As our organization continues to grow and evolve, we have made a commitment to ensure that our compensation framework is equitable, data-driven, consistent, and unbiased, with allowable pay differences based on factors unique to each candidate (think: skills, experience, qualifications, etc.) in order to attract and retain a highly talented and committed workforce.

We are taking an “inside-out” approach to pay transparency by first educating our valued managers and internal workforce and then moving to publishing compensation ranges externally.  In the interim, if you are a California, Colorado, Connecticut, Maryland, Nevada, New Jersey, New York, Ohio or Washington resident and this role is physically available in your state or classified as remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email identifying the title of the role you are interested in and the state you reside in to [email protected].

Top Skills

It Support
The Company
HQ: Waltham, MA
531 Employees
On-site Workplace
Year Founded: 1995

What We Do

Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts (including FSAs, HSAs, HRAs, wellness incentive, dependent care, and commuter accounts), the industry’s most widely-used benefit debit card, and powerful consumer engagement solutions to help consumers optimize their healthcare spending and maximize their healthcare savings.

Over 300 clients - including health insurance plans, third party administrators and financial institutions - leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 30 million members and process more than $9.1 billion in consumer healthcare payments annually.

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