IT Specialist

Ritain.io is a Center of Excellence for Automation and Business Agility: Cloud, Quality Assurance Software, Data and AI/ML.
We are made of people, all around the world, with offices and clients around the globe!
Our focus is to craft impactful business outcomes: do more than we're asked be better than expected. Deviler with quality and accountability over what we do. We are here to #MakeEpicStuffHappen together.

Right now, we are looking for three IT Specialists to join our #KickAssTeam!

What will you get here?

• Food Allowance Card
  
• Remote work-model (but awesome offices available for you to work from if you wish!)
  
• Flexible working hours
  
• Nutritional care
  
• Mental health benefits
  
• Health insurance
  
• Flex Benefits Allowance
  
• Lots of discounts
  

What kind of mindset are we looking for?

• Team player;
  
• Good communicator;
  
• Goal-oriented;
  
• Problem-solving focused;
• Critical thinker;
  

What do you need to bring us?

• 1-2 years of professional experience;
• 12th grade, reskilling programme, or Graduate or master's student in IT or equivalent areas;
• Knowledge of Windows, Unix, and macOS operating systems; 
• Desirable knowledge in computer networks and communication protocols; 
• Passion for learning and continuous improvement; 
• Interest in the technological area; 
• Good interpersonal communication and problem-solving skills; 
• Ability to communicate and interact effectively; 
• Sense of responsibility; 
• Ability to work collaboratively in a team;
• Written and spoken English;
• Written and spoken Spanish (nice to have).

What do we expect you to do?

• Supporting Linux, Windows, and Mac OS; 
• Installation, interaction, support;
• Communication Networks - e.g., TCP/IP, VLAN, IP SEC; 
• Supporting Implementation, Configuration, Management, and troubleshooting; 
• Computer Network Security; 
• Supporting the development of best practices for implementation and configuration; 
• Support for Backup Validation and assistance in managing virtualization platforms; 
• Management and support for cloud infrastructure (AWS, Azure); 
• Creation and management of SSH Tunnels; Infrastructure Monitoring (Networks, Servers, Firewall, Switches, others); 
• ISO 27001 Management and Support; 
• Other activities that fall within the Department's functions.

Join our Tribe of Tribes and get ready to #MakeEpicStuffHappen! 🚀