Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
POSITION SUMMARY
CVS Health is seeking a highly motivated and experienced professional to join our team as a Senior Manager of IT Resiliency testing, part of the Infrastructure Operations & Service Delivery organization. You will be responsible for the creation and maintenance of the resiliency testing strategy along with managing the overall operational execution of the Technology Resiliency tests for the technology organization including overseeing the planning, execution, reporting and evaluation of resiliency & disaster recovery (DR) tests to ensure the effectiveness and readiness of our organization's availability and recovery plans. You will play a critical role in identifying the what/why/how/when as it relates to resiliency testing, improving recovery procedures, minimizing downtime and improving availability of our critical applications and infrastructure.
Expectations for the Role:
Testing Strategy: Development of a comprehensive resiliency testing strategy to ensure the right infrastructure elements are being tested in the most efficient way possible to instill confidence in the resiliency postures of our most critical applications and infrastructure.
Test Planning: Oversee the development of the resiliency and DR test plans, including objectives, scope, scenarios, test scripts, and success criteria in alignment with business & operational requirements and regulatory standards
Test Schedules: Creation and coordinate testing schedules and execution with cross functional teams including Operations, security, business continuity and external vendors with minimal impact to production systems
Execution: Lead the facilitation and execution of resiliency and DR tests, simulating various scenarios to validate failover and recovery procedures, RTO and RPO.
Documentation and Reporting: Document test results, observations and lessons learned from each test clearly identifying areas of improvement and recommendations for improving the effectiveness of our resiliency posture
Risk Management: Identify and proactively address any risks associated with test plans, scheduled and execution and assist in their mitigation to ensure availability and security of our systems and data during testing.
Continuous Improvement: Analyze test results and feedback to identify opportunities for enhancing testing plans. As an outcome of testing, document actionable remediations that need to be taken to improve resiliency and assist in the execution of the remediations
Communication: Communicate test plans, schedules, progress updates, results, metrics and findings to stakeholders and senior leadership to foster awareness and confidence in the organizations resiliency and DR capabilities
Training & Awareness: Provide training and guidance to IT staff on testing procedures, roles and responsibilities. Raise awareness of the importance of resiliency testing to ensure availability across the technology organization.
REQUIRED QUALIFICATIONS
- Minimum of 7 years implementing DR concepts, methodologies and best practices
- 5+ years experience in managing and maintaining resiliency strategies, DR planning, testing and execution
- 3+ years experience in working with IT infrastructure components, including servers, storage, network devices, and cloud services (Microsoft Azure and Google Cloud)
- 3+ years experience with resiliency and DR tools and technologies such as High availability, clusters, replication, backups, failover, DNS etc.
- 2+ years experience in project management and coordination skills with the the ability to handle multiple projects simultaneously
PREFERRED QUALIFICATIONS
- Analytical capability to assess complex IT environment and identify risks
- Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
- Certifications in DR planning and related areas (such as CBCP, DRP etc.) are a plus
EDUCATION
Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience)
BUSINESS OVERVIEW
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Pay Range
The typical pay range for this role is:
$106,605.00 - $260,590.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health
We anticipate the application window for this opening will close on: 05/30/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Top Skills
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners.
Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
