IT Operations Manager

Job Description

IT Operations Manager

Amentum is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations. With over 60 years of experience, Amentum supports the execution of complex and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world. Amentum has a workforce of approximately 50,000 people in over 80 countries on all seven continents and is headquartered in Chantily, VA

The candidate will perform the following duties:

• Responsible for the delivery of IT service and projects for operations and  ensures end-to-end delivery of services based on Government-approved ITSM processes.
• Leads the analysis, planning, and implementation of ITSM initiatives in support of USACE operations and ensure its alignment with ITIL approaches.
• Identifies IT operational requirements
• Provides day-to-day leadership and quality control
• Provides expertise to continually improve the USACE implementation of ITIL practices with the goal of exceeding performance objectives and reducing costs and schedule.
• Additionally, ensures that all USACE-supported devices and systems are configured and have installed the latest patches to meet all cybersecurity and operational requirements.
• Other duties as assigned.

Required Qualifications:

• ITIL® V4 Master Level Certification, or equivalent.
• Five years of experience in managing Enterprise IT operations similar in scope, to the requirements of this TO, including implementation of ITIL standards and principles.
• Must have an Active TOP SECRET US Government Clearance. Note: US Citizenship is required to maintain a TOP SECRET Clearance. 

Preferred Qualifications:

• Possesses a certification in accordance with the DoD 8140 Cyber Workforce Framework (DCWF) at the Advanced level.
• Five years of experience managing the device configuration and patch management for an enterprise operation of a similar size, scope, and complexity.

Work Environment:

•  This position is performed in a traditional office environment.  

Physical Demands:

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Compensation and Benefits

Hiring salary range is $180k-$220K (Salary to be determined by the education, experience, knowledge, skills, and the abilities of the applicant internal equity, and alignment with market data.)

This position includes a competitive benefits package. For more detailed information on our benefits and what it is like to work for Amentum: Please visit our careers site: www.amentumcareers.com

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.