IT Integration Technical Lead

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.

The Information Technology team at Bose exists to deliver valuable and reliable business and technology solutions with an innovative, engaged, and collaborative team focused on contributing to our corporate vision.

Job Description

Job Profile:

We are seeking a highly skilled Senior Technical Lead - Integration to join our Enterprise Integration team. This is a pivotal role in our IT organization, where nearly all transformational programs depend on the seamless operation of integration platforms that support our entire value chain, G&A functions, and third-party partners. We are looking for someone who is a technical expert and can use that expertise both to directly deliver technical solutions, to train others, and to assure that the solutions delivered by our outsourced teams are high quality.

In this role, you will be responsible for developing new integration solutions while also supporting and enhancing our existing platforms. You will collaborate closely with third-party delivery partners to ensure timely, high-quality delivery of solutions. You will also work with business stakeholders across various domains to understand their integration requirements, translate into technical specifications, design and drive delivery of solutions. Lastly, you will partner with Enterprise Architecture to ensure that all integration solutions adhere to enterprise best practices and standards.

The ideal candidate will have a strong background in EDI integration, third-party integration with sales distributors, third-party logistics providers, and contract manufacturers. They will also have experience in outsourced integration delivery. Finally, the ideal candidate will have experience and exposure to managing and administering IPaaS platforms and delivering API-based integrations.

You should have integration implementation experience with a global consumer electronics or high-tech company and understand both systems configuration and overall systems architecture in an enterprise environment. This is an exciting opportunity for someone who wants to leverage their technical expertise and leadership skills to drive both strategic and tactical initiatives across a fast-paced and evolving IT organization.

Key Responsibilities:

Technical Leadership:

• Deliver integration solution architectures and detailed solution designs
• Review solution architectures and detailed solution designs developed by other technical leads and architects for integration requirements and make recommendations
• Establish and refine integration best practices for both internal teams and third-party service providers.
• Govern the creation and maintenance of integration standards, templates, and best practices to ensure quality and consistency in delivery.
• Review developed solutions for design conformance, quality, performance, security and scalability Perform code reviews of other’s work as needed
• Collaborate with Scrum teams to ensure timely delivery of integration solutions that meet business requirements, staying aligned with corporate initiatives.
• Mentor and provide technical leadership to team members, cultivating an innovative and collaborative team culture.
• Ensure that enterprise integration standards, documentation, and change control processes are followed across the organization.
• Work with the team and Scrum Master to identify and implement improvements in team operations and integration delivery processes.

Hands-On Technical Delivery:

• Design and develop integration mappings, transformations, and processes
• Deliver integration solutions, either directly or through third-party service providers aligned with architectural standards.
• Identify issues in current integration landscape and propose solutions
• Support production incident resolution related to integrations, ensuring timely recovery and minimizing disruption to business operations.
• Build and provide integration specifications for third-party delivery.

Required Competencies:

• Proven track record of delivering measurable results and managing complex projects.
• Deep understanding of the IT and application landscape, including interdependencies with business processes
• An integration expert who has stayed knowledgeable through their career about integration tools, techniques, and approaches
• Strong vendor management skills with ability to hold third parties accountable for quality and timely deliverables.
• Accountability yourself for quality deliverables with urgency and attention to detail
• Strong experience working cross-functionally with business stakeholders, IT teams, and external vendors to achieve common goals.
• Ability to build, maintain, and enforce technical standards and architecture principles.
• Ability to work with others in Solution Design to help enhance or clarify solution design documents
• Ability to manage complexity in large organizations with a diverse system landscape.
• Continuous learning mindset to stay updated with emerging trends, best practices, and industry standards
• Excellent documentation skills with ability to document Integration Solution Designs, sequence diagrams, and to build troubleshooting documentation.
• Functional business acumen to understand and speak to business challenges and processes that that rely on integration is essential

Experience Requirements:

• 10+ years of extensive experience in using and administering EDI (Electronic Data Interchange) and enterprise middleware platforms such as OpenText, SAP PI, or similar enterprise integration solutions.
• 5+ Years of experience integrating with large-scale ERP systems like SAP, Oracle, Dynamics 365, or Workday Financials.
• Demonstrated expertise in EDI integration with trading partners.
• In-depth knowledge of EDI standards, including X12 and EDIFACT
• Hands-on experience with designing API led architectures and with API development
• Proficiency in using and managing API-first iPaaS platforms like MuleSoft or equivalent.
• Strong experience in developing integrations using REST, SOAP, XML, and JSON, and troubleshooting complex systems.
• Proven experience working in a global environment with third-party logistics and contract manufacturing.
• Expertise in managing third-party vendors, ensuring high-quality outcomes and strong partner collaboration.
• Strong experience in shell scripting is a must.
• Proven experience with supply chain management solutions like Kinaxis RapidResponse, understanding the role of integration in global logistics and third-party partnerships.
• Expertise in troubleshooting complex systems.
• Experience in managing value delivery within scrum teams using Scaled Agile Framework (SAFe).

Preferred Qualifications:

• Familiarity with the Salesforce platform.
• Knowledge of Big Data integration tools such as Talend.
• Experience with tools like Vertex and Swift.
• Relevant certifications in integration platforms.
• Certification or deep knowledge of Scaled Agile Framework.

Education/Certification Requirements:

Bachelor's or master’s degree in computer science, Information Technology, or related field.

*** This role is hybrid, with three in-person days at our Atlanta office. This requirement is non-flexible.

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Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

If you believe you need a reasonable accommodation, please send a note to [email protected]