Description and Requirements
The Team You Will Join
MetLife is one of the leading Life Insurance Companies in the world. Forbes has recently awarded us as one of the world's best workplaces of 2024.
Our IT team is growing, we are currently seeking to recruit an IT Infrastructure Administrator, to be based at our Head Offices in Nicosia to support the IT Infrastructure Lead.
The Opportunity
The IT Infrastructure Administrator will play a key role in ensuring the efficient operation of IT systems and infrastructure. Responsibilities will include providing technical support to end-users, managing network and server environments, and maintaining overall system functionality. The position requires a strong background in IT support and systems administration, with a focus on problem-solving and proactive technology management.
How You'll Help Us Build a Confident Future (Key Responsibilities)
Technical Support:
- Deliver first-level technical support for hardware, software, and network issues.
- Troubleshoot and resolve IT problems; install, configure, and maintain desktops, laptops, printers, and peripherals.
- Assist with onboarding processes for new employees.
Systems Administration:
- Manage and maintain Windows and Linux server environments for optimal performance and availability.
- Monitor network performance, addressing bottlenecks and connectivity issues.
- Implement security measures such as firewalls, antivirus software, and data backup solutions.
- Conduct regular system updates, patches, and backups; manage user accounts, permissions, and access rights per company policies.
Infrastructure Management:
- Oversee the configuration and maintenance of network infrastructure (routers, switches, wireless access points).
- Plan and execute IT infrastructure projects (system upgrades, migrations, implementations).
- Collaborate with vendors and service providers for IT equipment and service procurement.
Documentation and Training:
- Maintain comprehensive documentation for IT systems, configurations, and troubleshooting procedures.
- Provide training and support to end-users.
What You Need to Succeed (Required Qualifications)
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field, or equivalent work experience.
- Relevant certifications (e.g., Microsoft Windows Server, CCNA, VMware) are considered a plus.
- 2-3 years of proven experience in IT support and systems administration roles.
- Proficient in Windows operating systems
- Familiar with network protocols and hardware components.
- Knowledge of cloud services and virtualization technologies (e.g., VMware, Microsoft 365, Veeam).
- Excellent problem-solving skills and ability to work independently and collaboratively in a team environment.
- Strong communication skills with the ability to convey technical concepts to non-technical users.
- Proficient in English and Greek, both written and spoken.
What Can Give You an Edge (Additional Skills)
- Knowledge of Linux Operating System
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
MetLife retains the data you submit through your CV only during the recruitment process and only when it is strictly necessary for the purposes for which that data has been collected, in accordance with applicable laws and privacy laws. For more information about the Privacy Policy you may visit our local website.
#BI-Hybrid
Top Skills
What the Team is Saying
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What We Do
Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
