“I want to be part of what comes next.” – Gabrielle Chanel
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products. CHANEL offers a broad range of high-end creations in three divisions: Fashion, Watches & Jewelry and Fragrance & Beauty.
Do you have in-depth experience in IT, enjoy implementing and monitoring new systems and processes and would you like to become part of our European IT community? Then we look forward to receiving your application.
We are looking for a full-time IT Generalist, based at our headquarters in Warsaw.
As part of our IT support team, you are jointly responsible for all IT requirements of our three divisions Fashion, Fragrance & Beauty and Watches & Fine Jewelry (Retail and Wholesale)
as well as for our corporate areas within Poland, Czech Republic and Slovakia.
Using the Microsoft environment with Cisco network components and servers, you will be involved in the design and optimization of the CHANEL IT landscape and thus contribute to a holistic and future-oriented implementation and optimization of digital processes.
In YOUR ROLE you can expect:
- Tasks related to installation, configuration, operation and monitoring of client and server systems (mainly Microsoft) as well as support for infrastructure changes
- Ordering, installation and configuration of different hardware and software
- Being a contact person for our employees in the head office, in our boutiques and in the field
- Handling problems and faults and their proper documentation
- Cross-interface project coordination
- Contact person for IT helpdesk inquiries from different users
- Cooperation with the IT departments in Germany and Europe in general
- Contributing your own suggestions and optimizations
- Working cross-functionally with other departments
- Supporting and training the team in the field of IT programs and systems
- Conducting regular business trips (1- 2 per month)
YOUR PROFILE:
- Minimum four years of experience in a similar position
- Studies in business informatics, IT management or comparable training
- Very confident handling of MS Office 365
- Knowledge of MS Windows Server
- Service mindset, analytical way of thinking and willingness to provide excellent services to the business
- Team player with positive attitude, flexibility and stress resistance
- Comfortable with complexity and ambiguity
- Fluent communication skills in Polish and English; Czech or German would be a plus
OUR OFFER:
- A strong brand in the luxury industry and an attractive working environment
- A culture where we value passion, respect, humanity, honesty and responsibility
- A diverse, collaborative and inclusive team
- Competitive salary and employee benefits: e.g. life insurance, sport, MyBenefit Cafeteria, employee discount, product allowance
- An innovative and technically well-equipped workplace
- New offices in the city center of Warsaw and Prague
The value of our teams lies in the uniqueness of each individual. CHANEL values diversity in all its forms.
Top Skills
What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.
Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.
It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation.
At the end of 2019, CHANEL employed more than 28,000 people across the world.
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