Service Center
CSCS TX
ESSENTIAL DUTIES:
- Establishes technology strategy and technology roadmaps in collaboration with the Data architects, Applications architects and Enterprise architects that enable the business.
- They maintain enterprise level architecture through the stages of planning, design and execution of all new platform buildouts that support our application strategies.
- Lead, develop, and socialize the design, development, and deployment of solutions for cloud migration, application migration, and cloud data security.
- Ensure cloud solutions/deployments are in line with the enterprise architecture strategies and standards across business, data, application, infrastructure, network, and security spaces.
- Review existing architectures to identify technical deficiencies, design gaps, new opportunities, and create actionable recommendation for cloud migration and enhancements.
- Listening, drawing out key concepts and articulating advanced technical and non-technical concepts with ease (both written and oral formats) to customers, peers and management at several levels and across the organization with minimal oversight.
- Proceeds from concept, to design, to handing off the implementation of complex, medium to large scale projects.
- Ability to balance the long-term big picture and short term implications of decisions.
- Ability to solicit input from internal and external sources, including the ability to investigate and incorporate best practices from other corporations, experience, and sound judgment.
- Shares best practices, lessons learned and constantly updates the technical system architecture requirements based on changing technologies, and knowledge related to recent, current and upcoming vendor products and solutions.
- Collaborates with other members of the Caliber IT teams
- Required to produce and update documentation on infrastructure configuration, maintenance runbooks, and monitoring baselines. (Word and Visio)
- Effectively communicates within team and across peer level.
- Experience with ITIL Service Management concepts and processes including Incident Management, Critical System Event Management and Change Management.
- Complies with all IT and Information Security policies and procedures; helps respond to audit requests as required.
- Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
- In-Depth knowledge in Azure multi-cloud / hybrid environments (IaaS, PaaS, SaaS) and migrating on-premise applications and services to those platforms. Other cloud providers platform knowledge (OCI, AWS, GCP) is a bonus.
- Strong knowledge of Windows server technologies
- Excellent analytical and organizational skills and attention to detail
- Excellent communication (verbal and written) skills in preparing reports, presentations and documentation.
- Demonstrated ability to work independently and troubleshoot problems with speed and efficiency is required.
- Proficiency in infrastructure as code (IaC) and configuration management tools (e.g., Power-shell, Terraform, Ansible)
- Strong working knowledge of LAN/WAN/SDWAN concepts as they relate to hybrid environments
EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS:
- BS in Engineering, Information Technology, or equivalent work experience.
- 10+ years general technology experience
- 5+ years high level cloud and on-prem infrastructure design
- Experience with the Microsoft 365 suite including Exchange Online, SharePoint Online, Teams, and OneDrive for Business
- Experience with IAM, authentication and authorization of applications using Entra, Azure AD, OAuth, (SAML/OAuth/OIDC), MFA and RBAC
- Experience with building and maintaining high-availability (>99%) environments
CERTIFICATIONS, LICENSURES, AND LANGUAGE SKILLS:
- Certifications preferred
- AZ 303 Microsoft Azure Architect Technologies
- AZ 304 Microsoft Azure Architect Design
PHYSICAL REQUIREMENTS:
Position requires little to moderate physical activity. Handling of average weight objects up to 15 pounds; occasional standing or walking; frequently at a keyboard, workstation, or desk.
WORK ENVIRONMENT:
Work is typically in a normal office administrative environment involving minimal exposure to physical risks.
Top Skills
What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future.
With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry.
Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program.
At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large
Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact.
Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace
