We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role - We are looking for an experienced IT engineer to join our Corporate Engineering team, partake in the continued development and implementation of corporate engineering initiatives and supporting the mission and growth of Instacart.
Reporting to the Senior Manager of IT PMO & Corporate Engineering, you will provide technology support in areas such as client platform, IT security, and IT solutions engineering.
You must have well-developed and highly effective listening, communication, and interpersonal skills to collaborate effectively across departments.
About the Job
- Automate and enhance processes using scripting
- Stay up-to-date with emerging technologies, assessing potential benefits and implementation strategies to enhance company systems.
- Responsible for standard configuration, user administration, security, workflow, data management and integrations for applications such as Okta, Google Workspace, Slack, and similar.
- Manage the administration, day-to-day operations, and troubleshooting of SaaS applications, endpoint management, and identity processes to ensure efficient operations.
- Monitor system performance, address bottlenecks, and implement solutions to maintain efficiency.
- Perform regular system updates and patches, ensuring the latest security standards are applied.
- Provide technical guidance and training to internal teams on new system features or upgrades.
- Develop and maintain clear and concise documentation for system configurations, troubleshooting procedures, and knowledge transfer.
- Partner with IT PMs, IT Support, and third-party vendors on large-scale IT projects, such as software upgrades, network installations, and security enhancements.
About You
Minimum Qualifications
- 3-5 years of IT engineering or technical operations experience: Strong knowledge of common enterprise applications such as Atlassian, Google Workspace, Intune, Jamf, Slack and Zoom.
- Deep understanding of standard protocols, such as SCIM, SAML, OIDC, APIs, and identity and security best practices.
- Experience with Okta administration and configuring SAML, SSO, Automation, Provisioning, De-Provisioning of Accounts, Okta Workflows, Access Request designs, and orchestration tools
- 3-5 years of scripting or tool building in a modern language, with Python preferred
- Strong analytical and problem-solving skills with the ability to handle complex technical challenges.
- A consistent track record of delivering a range of complex, high-impact projects
- Demonstrated understanding of information security principles and IT infrastructure best practices
- Self motivated
- A strong sense of ownership
Preferred Qualifications
- Project management experience or certification
- 2+ years developing tooling for a VDI environment (eg, VMware, AWS Workspaces)Jamf administration experience, and/or certifications
- Okta Certified Administrator or Developer certification
Hourly Pay Range: CAN: $47-54/hour (Annually $91k - $105k)
Top Skills
What the Team is Saying
What We Do
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule.
Why Work With Us
We provide the ingredients & inspiration for you to shape the career that nourishes you. Our team is building innovative solutions to never-before-solved business, technical, logistical, service, and creative challenges. If you're ready to do the best work of your life, come join our table.
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Instacart Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
No matter where you choose to work-from our offices, from home, or a mix of both- Instacart employees have the same opportunities to grow their career
