IT Communication Specialist

Do you love shaping complex ideas into clear, engaging messages? Are you excited about actively supporting teams and improving communication in a practical, hands-on way? We’re looking for a proactive Communications Specialist to bring clarity and connection to IT Operations.

About the team 

Our Site Reliability & Process Operations team is dedicated to ensuring the stability, security, and resilience of our systems and services. We drive continuous improvement across technical and process areas, fostering reliable operations and strong communication practices. With expertise in Cyber Security, Change Management, Monitoring, Networking, and Operational Efficiency, our mission is to empower the organization by optimizing performance, enhancing security, and ensuring long-term stability. 

About the role

In this role, you’ll be deeply involved in day-today communication activities – creating content, optimizing tools, and ensuring teams stay informed, engaged, and empowered. As the go-to expert for tools like MS Teams, Confluence, and the Intranet, you’ll help teams collaborate more effectively by making communication seamless and accessible.  Whether you’re crafting engaging content, supporting Townhall meetings, or enhancing internal communication practices, you’ll ensure our messages resonate and drive engagement.

This role isn’t about leading a communication strategy – it’s about actively making communication work through hands-on execution. If you’re excited about working directly with digital tools and practical communication solutions, let’s create something impactful together! 

We believe in fostering both professional growth and a healthy work-life balance. As a hands-on Communications Specialist, you will have the opportunity to make a direct impact by improving communication tools and practices across IT Operations. You will work closely with teams across the organization, building strong relationships and best practices. You will also have an opportunity expand your expertise through continuous learning and professional development and enjoy a flexible and supportive work environment with remote working options.

Key Responsibilities:

•    Create and manage engaging content for newsletters, MS Teams, Confluence, and the Intranet.  
•    Organize and promote structured, interactive, and impactful Townhall meetings. 
•    Collaborate with cross-functional teams to boost internal awareness and strengthen communication practices. 
•    Train and support teams in effectively using communication tools to enhance collaboration. 
•    Coordinate cross-unit forums, like the Community Builder, bringing together representatives from all locations. 
•    Ensure communication remains visible, accessible, and effective across IT Operations. 

Who are You? 

You’re a proactive and hands-on communicator who enjoys working directly with communication tools, supporting teams, and improving internal processes. You have excellent written and verbal communication skills and thrive on making collaboration smoother and more effective.

You also have:

•    Experience in hands-on communication role, focusing on execution rather than strategy. 
•    Strong skills in optimizing tools like MS Teams, Confluence, and the Intranet. 
•    A passion for helping teams improve their communication practices through practical solutions. 
•    Fluency in Swedish and English, both written and oral.

Additional information and recruitment process 

Applying: Please apply through our recruitment system by attaching your CV and answering the questions on the application form. Please notice that we are not able to handle any applications outside our recruitment system (Workday).

Application deadline: Last day to apply is 23rd of March 2025. We will start screening and interviewing already during the application period. 

Location: Stockholm, Sweden

Employment type: Permanent and full-time

Traveling: Travelling in the Nordic and Baltic countries is required.

Background check: Final candidates will undergo a background check before a job offer can be presented. Background checks will be done in accordance with the law in the country of employment.

If you're a proactive, hands-on communicator who enjoys optimizing tools and supporting teams, we want to hear from you! Apply now and help us create clear, effective, and engaging communication within IT Operations!

For more information regarding the position, please contact [email protected].