IT Business Analyst Senior

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for a Senior IT Business Analyst to join our Acquisition team within Intact Lab!

As a business analyst, you play a crucial role as a translator and facilitator between business needs, the development team, and the quality assurance team. You will be part of a team whose goal is to create and enhance the features of our acquisition products, collaborate on our growth efforts, and continually optimize a user experience that stands out in the industry. At Intact, we compare to the best customer experiences, period.

Your daily tasks will involve managing a lot of experimentation, both on our main product and on upcoming initiatives. You will need to be rigorous and precise, but also open and willing to challenge the status quo. You will have to navigate the unknown and juggle different initiatives where you will have to lead new ways of doing things.

What you'll do here :

• Analyze business needs to define IT solutions.

• Lead/participate in business requirements workshops to specify IT solutions.

• Conduct impact analyses and effort estimates to advocate for, get approval on, and document the IT solution using effective methods while interacting with both business domain users and the IT project team.

• Support the development of solutions and the technical analyses conducted.

• Support quality assurance activities and acceptance testing.

• Assist the Product Owner in defining and prioritizing the backlog.

• Document user stories in a way that they are understood by the teams.

• Identify and communicate impacts on business processes to support change management in business units in a train-the-trainer mode.

• Build and maintain robust, accurate, and accessible functional documentation for all company stakeholders.

What you bring to the table:

• At least 5 years of relevant experience as IT Business Analyst.

• Project experience in Agile mode (Scrum, SAFe, etc.).

• Experience in user-centered design, on web and/or mobile products.

• Proficiency in JIRA, CONFLUENCE.

• Experience in an experimentation context, A/B testing, and innovation (asset).

• Experience with SQL, data structure. (asset).

• Experience and knowledge in the insurance and/or finance field (asset).

• No Canadian work experience required however must be eligible to work in Canada.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country

#LI-Hybrid 

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.