IT Analyst III - End Point Services Engineer

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels.  Carpenter Technology’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets.  Building on its history of innovation, Carpenter Technology’s wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing.

IT Analyst III – End Point Services Engineer

Primary Responsibilities for the IT Analyst III – End Point Services Engineer:

• Integrate end point technologies with the cloud strategy and architecture into a highly available and secure technical implementation in accordance with best practices.
• Provide expertise in technology and develop plans to ensure new technology initiatives meet the organization’s business objectives and are delivered on time. Integrate new systems and upgrade existing systems to increase functionality to meet objectives and stay within version support life cycle timelines and to meet security or regulatory requirements.
• Provide detailed knowledge transfer and documentation to the Production Operations Team on new system implementations and upgrades to allow them to maintain and manage these systems according to best practices.
• Consult with the business departments to determine their technology requirements and provide recommendations to meet their objectives that are compatible and integrated with the Enterprise strategies.
• Continuously monitor and optimize the end point platforms for technical and cost efficiencies.
• Continuously support and collaborate with other teams and projects as needed.
• Implement hybrid IT by integrating different cloud services with back-end, traditional data center services.
• Lead the efforts to test system and technologies that could provide technology or cost benefits.
• Analyze business processes associated with managing and supporting the systems infrastructure to improve efficiency.
• Validates existing solution architectures and makes recommendations for improvements.
• Ensure compliance with all regulations, policies, and procedures (eg: CMMC, ITAR, CUI, where applicable)
• Perform all other duties and special projects as assigned.

Required for the IT Analyst III – End Point Services Engineer:

• Two-year college degree required.
• 5-10 years of relevant experience required.
• US citizen or green card holder required.

Preferred for the IT Analyst III - End Point Services Engineer:

• Broad knowledge of Carpenter IT systems and business.
• Knowledge of relevant infrastructure technologies including but not limited to: 
  • Network Services – voice and data.
  • PC and server hardware and operating systems.
• Interpersonal skills.
• Communication skills, written and verbal.
• Ability to execute project plans and achieve goals.
• Project management experience preferred.
• Proven ability to make difficult and timely decisions.
• Open and candid communications style; willingness to dissent and encourage dissent prior to final decision making.
• High responsiveness to customer requests.
• Ability to organize and prioritize tasks and make appropriate technical and business decisions.
• Ability to be a team player.
• Stay abreast of new technology.
• Understanding of emerging IoT and Mobile technologies and communications protocols.
• Deep understanding of cloud computing technologies, business drivers, and emerging computing trends.

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.