Job Description
JOB DETAILS
The IT Analyst - Quoting Software Support is responsible for providing technical support and expertise in the implementation, maintenance, and optimization of our quoting software systems. The ideal candidate will possess strong problem-solving skills, a thorough understanding of software systems, and the ability to communicate effectively with both technical and non-technical stakeholders.
DUTIES AND RESPONSIBILITIES
- Provide technical support to trouble shoot and resolve software issues reported by end-users
- Monitor system performance and proactively identify potential issues.
- Perform regular system maintenance and updates to ensure optimal performance.
- Collaborate with software vendors for advanced support and issue resolution.
- Participate in the implementation of new quoting software or upgrades, including requirement gathering, testing, and deployment.
- Work with cross-functional teams to ensure seamless integration with other systems and processes.
Qualifications
Must have:
- Minimum of 2-3 years of experience in IT support, preferably with a focus on quoting or similar software.
- Experience with software implementation, configuration, and troubleshooting.
- Strong analytical and problem-solving abilities.
- Excellent communication skills, both verbal and written.
- Ability to work independently and as part of a team.
- Familiarity with database management and SQL
Desirable:
- Proficiency Paradigm Quoting and Configurator Software
Professional Experience:
- Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience.
Additional Information
Why work for Cornerstone Building Brands?
Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.
*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement
All your information will be kept confidential according to EEO guidelines
Top Skills
What We Do
Cornerstone Building Brands is the largest manufacturer of exterior building products in North America. Our comprehensive portfolio spans the breadth of the residential and commercial markets, while our expansive footprint enables us to serve customers and communities across North America.
Our relentless focus on excellence combined with our ongoing commitment to innovation and R&D has driven us to become the #1 manufacturer of windows, vinyl siding, insulated metal panels, metal roofing and wall systems, and metal accessories.
We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.
DISCLAIMER
Cornerstone Building Brands’ social media channels share information about our company, our products and our people. We welcome commentary expressing all points of view – positive and negative – but reserve the right to remove posts that are off-topic, offensive, promotional or illegal or contain inappropriate language, hate speech, proprietary information, personal data or personal attacks.
