The Key Skills Required.
- Application knowledge M365 standard apps
The following apps are in focus for the standard application app
- M365 administrator
- M365 Access Packages
- M365 Office Macros & Add-Ins
- Planner &To Do
- One Note
- Whiteboard
- Forms
- Workday Teams App
- Application knowledge MS Teams
- Responsible for providing ITSM support to the business and customers.
- Create and maintain documentation and operational procedures.
- Complete back-end support, troubleshooting, system integrations, upgrades, administration, and maintenance of the internal ITSM tool with a focus on user experience and productivity.
- Application knowledge One drive
- Deployment of Infrastructure improvements on Client environments
- Assist in maintaining and deploying other Client applications and environments
- Leading initiatives for researching and deploying new applications
- Coordinating various IT Staff and Operations
- Assist in managing Support Services and related deliverables
- Working with End-Users and Vendors to support applications and environments
- Working with Client Stakeholders on strategy and vision
Supporting Client initiatives remotely and on premise
Should possess very good knowledge in the areas of :
- In-depth knowledge of M365 related services and experience is a must.
- Proof point experience is a plus.
- Expert understanding of Microsoft Exchange Online.
- Experience with Microsoft Teams.
- Solid understanding of ITIL/ITSM best practices.
- Experience with Email archiving/retention solutions a plus.
- Ability to work independently and as part of a team.
- Certifications in this field are a plus.
- Strong analytical and problem-solving skills and detail oriented.
- Firm knowledge of technical details of SMTP / e-mail in general and therefore to analyse e-mail headers in order to determine additional data such as real origin etc.
- Expert regarding the operation of Outlook & Exchange from a user’s perspective
- Firm grasp of phishing techniques and e-mail based attack patterns
- Ability to prioritize workload and consistently meet deadlines.
- Strong organizational skills; attention to detail.
Preferable (Nice to have) skill
- Relevant professional certifications, such as MS 500, MS 700 certifications.
Top Skills
What We Do
ABOUT KSB
KSB is one of the world’s leading suppliers of pumps, valves and related systems.
KSB combines innovative technology and excellent service to provide intelligent solutions. This approach means that KSB employees are close to customers on all continents, providing them with pumps, valves and systems for almost all applications involving the transportation of liquids. A comprehensive range of services rounds off this customer-focused portfolio.
KSB has been growing continuously since it was founded in 1871. Today the Group has a presence on all continents with its own sales and marketing companies, manufacturing facilities and service operations. More than 15,600 employees generate annual consolidated sales revenue of two billion euros.
KSB WORLDWIDE
With production plants, sales offices and agents in more than 100 countries, KSB is close to its customers throughout the world. Direct contact with local KSB specialists makes it easier for companies to implement their projects quickly, flexibly and at a high level of quality.
KSB IN THE MEDIA
www.facebook.com/KSB.Company
www.twitter.com/KSBcompany
www.youtube.com/user/ksbcompany
https://www.instagram.com/ksbcompany/
FROM A SINGLE SOURCE: PUMPS AND VALVES, SERVICES AND SYSTEMS:
• Pumps and valves for industrial applications
• Comprehensive KSB services and original spare parts
• Pumps, valves and systems for building services
• Automation and drive solutions
• Pumps, valves and systems for renewable energy applications
• Slurry pumps for mining, suction dredgers and the oil sand industry
• Pumps, valves and systems for water applications
• Pumps, valves and systems for waste water applications
• Pumps, valves and systems for energy applications
