Issue Manager- Compliance Business Control Sr Analyst- Hybrid

Reposted 15 Days Ago
Be an Early Applicant
7 Locations
74K-111K Annually
Senior level
Fintech • Financial Services
The Role
The role focuses on compliance business control, improving processes, coaching new recruits, and ensuring business adherence to laws and regulations.
Summary Generated by Built In

The Compl Bus Control Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:

  • Participates from inception through implementation, in cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.
  • Utilizes Issue Management processes and project management methodology from the initiation, planning, control requirements, execution, and closing phases of each issue; end results may include improved productivity, technology, processes, cost savings, and controls.
  • May support any area of the business (organizationally, regionally or product-wise) from an issue/project perspective; regular engagement with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.
  • Initiates and develops relationships with others throughout the business unit and the company in order to identify and understand business needs
  • Implement solutions to improve effectiveness and results
  • Ensure a culture of accountability, integrity and respect
  • Works issues/projects as assigned to support improvements
  • Identify and analyze escalated problems and provide guidance for resolution
  • Negotiate solutions and acts as a liaison with internal and external clients
  • Monitor, research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations
  • Evaluate cost/benefits, make recommendations, develop and oversee implementation plans
  • Provides judgment based on analysis of factual information in complicated and unique situations
  • Directly impacts the area through shared responsibility for delivery of end results
  • Implement and develop controls to prevent risk within specialized business
  • Analyzes and identifies risk and performs analytical reporting
  • Acts as a consultant to the businesses regarding processes & controls
  • Drives corrective actions
  • Provides support to business activity owners and Third Party Risk and Control functions
  • Coordinates and assists with onsite reviews
  • Completion of compliance documentation and on boarding activities relevant to compliance due diligence.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 5-8 years of control and/or project experience
  • High attention to detail and quality
  • Demonstrated analytical and problem-solving skills.
  • Effective planning and organizational skills
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Proven ability to make sound business decisions
  • Experience in creating and implementing processes that result in improved business performance
  • Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view

Education:

  • Bachelor’s/University degree or equivalent experience

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Job Family Group:

Compliance

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Job Family:

Business Control

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Time Type:

Full time

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Primary Location:

Johnson City Tennessee United States

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Primary Location Full Time Salary Range:

$74,160.00 - $111,240.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 15, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Top Skills

MS Office
Excel
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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees
Hybrid Workplace

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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