IR Operations Associate (Private Markets)

BAIN CAPITAL OVERVIEW

Bain Capital, LP is one of the world’s leading private multi-asset alternative investment firms with approximately $185 billion of assets under management that creates lasting impact for our investors, teams, businesses, and communities in which we live. Since our founding in 1984, we’ve applied our insight and experience to organically expand into several asset classes including private equity, credit, public equity, venture capital and real estate. We leverage our shared platform to capture cross-asset class opportunities in strategic areas of focus. With offices on four continents, our global team aligns our interests with those of our investors for lasting impact. 

KEY RESPONSIBILITIES:

• Support Investor Relations Operations activity across all Private Markets businesses (Global Private Equity, Ventures, Crypto, Double Impact, Life Sciences, Tech Opps, Insurance and Real Estate)
• Maintain investor account information in CRM database
• Maintain investor account information on the Bain Capital Investor portal and diligence sites
• Prepare and deliver routine investor communications such as client reporting, cash distributions, capital calls and K-1 delivery
• Respond to daily investor inquiries related to capital account statements, cash distributions, capital calls, tax issues, and contact/wire instruction updates
• Assist in fundraising efforts across the Private Markets platform
• Assist in the processing of Transfers
• Process new subscriptions to funds and enter client information into CRM database
• Ensure clients receive the highest level of service in response to any query or interaction
• Liaise with internal stakeholders including Investor Relations, Compliance, Legal, Tax, Finance, Operations and external Investors, Administrators, Auditors

GENERAL QUALIFICATIONS:

• Detail oriented
• Strong customer service orientation
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• Team-Oriented, contribute and deliver in a collaborative environment
• Strong interpersonal skills and ability to interact with investors as well as personnel across the firm
• Self- starter with strong project management and follow through skills
• Ability to multitask and shift priorities with changing demands or deadlines
• Capacity to discretely handle highly confidential and sensitive information
• Knowledge of MS Office, particularly Excel and Word
• Experience in Salesforce preferred

Bain Capital is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.