Investment Operations Analyst

Job Description

Join us as an "Operation Analyst" at Barclays, where you'll be working with the wealth operations team in Barclays Securities India Private Ltd (BSIPL) and supporting the domestic wealth business.

Purpose of the role:

To support PBWM with day-to-day processing, reviewing, reporting, and issue resolution. 

Skills required:

• Graduate/MBA with 4 to 8 years of experience in investment operations from Banks/brokerage houses.

• Should be a good team player having good verbal and written communication.

• Maintains appropriate evidence and takes necessary steps required to support all operational attestations and internal policies.

• Complete all required regulatory certifications for the role.

• Independently coordinate with internal/concurrent/regulatory auditors and to ensure satisfactory audit ratings. Work towards the service levels and TAT are met

• To roll out implementation of regulatory related circular and compliance processes.

• Enhance operational efficiency related to the operational areas by working closely with internal and external stake holders and IT team.

• Manage queries / escalations from Business , Issue resolutions and if required from clients on client reports

• Planned enhancements i.e. Drafting of Business Requirements Document and coordination with Technology team, Coordinate with project managers and testing resources, Supervise the testing carried out and also execute testing, if necessary

• Ensure that Service Level Agreements laid out are adhered to.

• Handle escalations effectively and work towards speedy resolution.

Accountabilities:

• Support with day-to-day Private Bank and Wealth Management initiatives including processing, reviewing, reporting, and issue resolution with regards to accounts, products and services.

• Support the management of the banks client relations to clearly identify their needs and provide a service that meets expectations.

• Collaboration with teams across the bank to align and integrate Private Bank and Wealth Management processes.

• Identification of areas for improvement and providing recommendations for change in Private Bank and Wealth Management processes.

• Development and implementation of Private Bank and Wealth Management procedures and controls to mitigate risks and maintain operational efficiency.

• Development of reports and presentations on Private Bank and Wealth Management performance and communicate findings to internal senior stakeholders.

• Identification of industry trends and developments to implement best practice in Private Bank and Wealth Management Services.

• Participation in projects and initiatives to improve Private Bank and Wealth Management efficiency and effectiveness.

Analyst Expectations:

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.

• Requires in-depth technical knowledge and experience in their assigned area of expertise

• Thorough understanding of the underlying principles and concepts within the area of expertise

• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.

• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.

• Will have an impact on the work of related teams within the area.

• Partner with other functions and business areas.

• Takes responsibility for end results of a team’s operational processing and activities.

• Escalate breaches of policies / procedure appropriately.

• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.

• Advise and influence decision making within own area of expertise.

• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.

• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.

• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.

• Make evaluative judgements based on the analysis of factual information, paying attention to detail.

• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.

• Guide and persuade team members and communicate complex / sensitive information.

• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Join us as an Investment Operations Analyst, where you will play a pivotal role in managing key stakeholders, ensuring compliance, and driving operational efficiency across investment processes.
This role requires deep understanding of securities markets, regulatory frameworks, and operational risk.
To be successful in this role, you will focus on stakeholder engagement, problem solving, and maintaining strong risk and control standards.
You may be assessed on the key skills relevant for success in this role, such as stakeholder management, regulatory knowledge, decision-making, and process enhancement.
Stakeholder management and leadership:

• Managing key stakeholders and their expectations.

• Ensuring healthy relationship with Regulators and external auditors.

• Consistently explore opportunities for efficiency in the processes we adopt and follow.

• Provide training and coaching to junior members of the team.

• Contribute to delta initiatives that Ops run - Design, develop and deliver efficiency tools
   

Basic/Essential Qualifications:

• Knowledge of the securities market (Equity, Bonds & F&O) – transactions processing, reconciliations, corporate actions, billing, operational risk management.

• Should be well versed with PMS, IA, AMFI, Depository Byelaws and SEBI regulations.

• Excellent interpersonal and communication skills.

• Good analytical and communication skills.

• Thorough knowledge of accounting principles and standards.

• Educational degree of minimum Graduate level
   

Desirable Skillsets/Good to Have:

• Strong problem-solving and decision-making skills with good commercial understanding.
• Ability to identify improvement areas and drive initiatives within operations.
   

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
 

Regulated Role:

This role is regulated by the Financial Conduct Authority and is deemed as a Controlled Function role under the Reserve Bank of India Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.
 

Job location is Mumbai.