International Private Bank - Operations Projects Manager - Senior Associate

Job Description
If you enjoy working in a fast paced environment with an analytical and logical mindset to understand complex processes, this could be the role for you.
The Projects & Business Innovation Support team executes various Programs that provide solutions to optimize business flows, bring efficiencies, enhance controls and keep our platform compliant with regulations applicable to our legal entities and branches.
As a Senior Project Manager within the Projects & Business Innovation Support team, you will participate in projects and provide support for various initiatives and any associated business transformation projects. You may be involved in multiple projects or initiatives, working across the whole project lifecycle, researching new projects, business process changes, configuration changes or system modifications. Through strong partnership with Business, Operations and Technology counterparts, you'll work on project deliverables. Primary areas of focus will include eliciting project or initiative requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis. As a Senior Project Manager, you'll critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Additionally, you'll assist in the overall coordination and management of the program, including status, scorecards, and other key project management functions.
Job responsibilities

• Coordinate with various areas of Operations, Middle Office, Finance, Technology, and Senior Management to build business requirements, procedures, and processes. This will include project plan development, resource management, requirements management (elicitation, documentation, prioritization, etc.), process mapping, process design, procedure authoring, org design, capacity sizing, etc.
• Conduct data analysis, data collection, and synthesis to translate into empirical solutions or evidence that can optimize project reporting
• Work with business partners to design, introduce, or re-engineer existing processes and business applications
• Conduct project planning and analysis, including creating detailed project plans, documenting business requirements, detailing issues and problems, and drafting business and technical work/data flows
• Facilitate or support project facilitator, create materials for presentation, and provide reporting/metrics as required.

Required qualifications, capabilities, and skills

• Bachelor's degree in Economics, Finance, or related disciplines
• At least 7 years of relevant project management experience in one or several of the operations area (back or middle office) within a reputable bank, fund administrator or financial institution across multiple jurisdictions
• Proven track record in implementing/integrating a core banking system, internally developed or from a third party vendor, and extensive end to end project management / business analysis experience including scoping, business case development, implementation, and change management
• Excellent communication and presentations skills with the ability to deal with different stakeholder groups (as well as Senior Management) to elicit business requirements, procedures, and processes
• Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint
• Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills
• Ability to analyze and resolve project-related issues and follow through with set objectives, work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work.

Preferred qualifications, capabilities, and skills

• Experience with regulatory reporting would be a plus.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.