International Ops Internship - Malmö

Posted 2 Days Ago
Be an Early Applicant
Malmö
Internship
Transportation • Travel
The Role
The International Operations Intern will perform customer service duties like check-ins and check-outs, manage campervan operations and quality control, and provide support for fleet coordination. This role involves working in a fast-paced environment while engaging with guests and ensuring service excellence.
Summary Generated by Built In


ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. 

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.


THE ROLE

We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in our Depot in Tygelsjö - Malmö.

As an International Operations Intern, you’ll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step! 


WHAT WILL YOU WORK ON?

Front-office activities:

  • Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.

Back-office activities:

  • Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
  • Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
  • Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.


WHO ARE WE LOOKING FOR?

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
  • You are fluent in English, have a work permit and a valid driver's licence (mandatory);
  • You like international environments and meeting new cultures;
  • You possess a natural talent for connecting with people and have a strong customer service orientation;
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;


THE INDIE COMMITMENT

  • All internships are compensated, the amount depending on location, country, and region (accommodation is not included);
  • Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
  • International opportunities and possibility of integration in Indie Campers after the internship.


Are you ready to Go Indie?


The Company
Lisboa
319 Employees
On-site Workplace
Year Founded: 2013

What We Do

Indie Campers is your go-to marketplace for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities.

Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

Join us: https://indiecampers.com/careers

Similar Jobs

Devoteam Logo Devoteam

Senior Solution Implementer

Consulting • Cybersecurity
Helsingborg, SWE
9850 Employees
Malmö, SWE
80051 Employees
Malmö, SWE
80051 Employees

Similar Companies Hiring

AirDNA Thumbnail
Travel • Software
Denver, CO
133 Employees
SRAM, LLC Thumbnail
Transportation • Sports • Software • Mobile • Hardware • Fitness • eSports
Chicago, IL
3800 Employees
Fora Travel Thumbnail
Travel • Software • Sales • Professional Services • On-Demand • Hospitality • Agency
New York, NY
102 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account