Internal Sales Lead

Vacancy: Internal Sales Lead  

Location: Mumbai

Job Family: Commercial

Johnson Matthey, a FTSE 250 organisation, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals and process technology.  With operations in over 30 countries, we employ more than 12,600 people.  We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us competitive advantage and will ensure our success for years to come. You can be part of that success story.

As the Internal Sales Lead you will play a crucial role in driving revenue growth by proactively engaging with existing and potential customers within your team. Your primary responsibility will be to understand customer needs, promote our products, and secure new business opportunities within an aligned Business Unit. This includes continued growth and profitability consistent with the business strategy while building and maintaining effective relationships with customers and stakeholders (both internal and external) in an ethical and safe manner.

Your responsibilities:

• Owning account base of existing customers by maintaining on-going relationships, providing technical & trouble shooting advice, managing complaints, and developing new opportunities.

• Management and coordination of small team of internal sales representatives for the day to day needs.

• Implementing the Inside Sales strategy aimed at delivering long-term value for both JM and the customer.

• Delivering Inside Sales revenue targets and profitability for your aligned Business Unit.

• Build and maintain strong relationships with existing customers through regular communication.

• Maintain accurate and up to date records of customer interactions.

Requirements for the role:

• Degree most likely in a scientific/technical discipline

• Communication skills: verbal and written; ability to present complex ideas effectively to senior stakeholders

• Understanding of the Catalyst Technologies market place

• Exemplary professional integrity and discretion in handling confidential information

• Stakeholder management and engagement across functional, business and Group leadership

How you will be rewarded:

We offer a competitive compensation and benefits package including bonus, excellent pension contributions and 25 days annual leave (varies for shift-based roles and locations).

At JM, an inclusive culture is integral to our values and ambitions for the future. We are committed to ensuring that everyone can bring their full self to work and thrive in their career.  Welcoming everyone to JM, regardless of their unique characteristics, experiences or thoughts allows us to bring many different voices and experiences together to tackle the world's biggest challenges. Being truly inclusive means that all colleagues feel valued for their differences, views and contributions, and feel a sense of belonging at JM.

Johnson Matthey is open for discussion on part time, job share and flexible working patterns.

Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks; early application is advised.

For any queries or should you have any accessibility requirements, please contact [email protected] who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process.

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To submit your application, please click the "Apply" button online.

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.

For more information about how your personal data is used please view our privacy notice:  Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice.

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.