Internal Audit Practices - Demand & Project Manager

Job Description
As an Internal Audit Practices - Demand & Project Manager within the JPMC Internal Audit department, you will have the opportunity to support the Head of Strategy, Methodology, and Tools in promoting key department initiatives. You will collaborate closely with senior management, product owners, and Corporate Technology, leading and supporting various project-based assignments. This role provides an excellent opportunity to enhance the efficiency and effectiveness of our operating environment, influence impactful change across the department, and assist in advancing the tools, technology, and processes that support the Internal Audit business.
Job Responsibilities

• Provide support to the Tools team in executing operational tasks, coordinating timely delivery of deliverables, facilitating data maintenance, and supporting user acceptance testing.
• Provide oversight of the technology portfolio's demand management process, including the intake of new initiatives, managing the book of work, scoping future releases, and monitoring the status of the technology program
• Manage projects of key initiatives, including coordinating with stakeholders, executing assigned tasks and monitoring the timely delivery of deliverables to facilitate the implementation of the department's technology program

Required qualifications, capabilities and skills

• 5+ years of experience in a Financial Services or Technology organization, consulting firm, or other related industry
• Strong proficiency in Excel and PowerPoint with the ability to extract takeaways from datasets including articulating key messages in a visually succinct and concise manner
• Excellent verbal and written communication and presentation skills with impeccable attention to detail and consistent delivery of professional-grade quality deliverables
• Organized, self-motivated and effective under pressure with an appetite to take on calculated risk with accountability
• Ability to assess, identify and articulate a problem, establish the root cause, and propose optional solutions that drive operational efficiency and effectiveness
• Strong organizational skills with the ability to work on multiple projects concurrently, while maintaining flexibility to reprioritize priorities as needed
• Excellent collaborating skills with the ability to be effective within a matrix environment and influence senior stakeholders

Preferred qualifications, capabilities and skills

• Bachelor's degree in Business Administration or a related field and/or Master's degree in Business Administration
• Proficient in Tableau, Alteryx and/or SharePoint design and content management
• Professional certification in Project Management

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Audit department provides independent assessments to evaluate, test and report on the adequacy and effectiveness of our governance, risk management and internal controls. The team's priorities are focused on strong governance, transparency, strategic engagement, and fostering a diverse and inclusive culture that develops our talent.