About Us
Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 30 June 2024, CLI had S$134 billion of assets under management, as well as S$100 billion of funds under management held via six listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in thematic and tactical strategies. Its diversified real estate asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage and data centres.
Job Description
We are seeking a motivated and detail-oriented Salesforce Intern to join our team. This internship offers a unique opportunity to gain hands-on experience with Salesforce, one of the world's leading Customer Relationship Management (CRM) platforms. The ideal candidate will assist in the configuration, implementation, and maintenance of Salesforce solutions to support our business needs.
Responsibilities
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Salesforce Configuration and Customization:
- Assist in configuring and customizing Salesforce objects, fields, page layouts, and record types
- Help create and modify reports, dashboards, and workflows
- Support the implementation of new Salesforce features and functionalities
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Data Management:
- Assist in data imports, exports, updates, and data quality management
- Help maintain data integrity by performing regular data audits and cleanups
- Support in merging and deduplicating records to ensure accurate data
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User Support and Training:
- Provide support to end-users by troubleshooting issues and answering queries
- Assist in the development and delivery of user training and documentation
- Help create user guides and training materials for Salesforce users
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Documentation:
- Maintain accurate and up-to-date documentation for processes, configurations, and user guides
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Project Support:
- Collaborate with team members on Salesforce projects and initiatives
- Participate in meetings and brainstorming sessions to understand business requirements
- Assist in the testing and deployment of Salesforce solutions
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Administrative Tasks:
- Help maintain system security by managing user roles, profiles, and permissions
- Assist in monitoring system performance and addressing technical issues
- Support the team with other administrative tasks as needed
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Other ad-hoc projects as required
Requirements
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Preferred studies in Information Technology, Information Systems, Computer Engineering, or any other related disciplines
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Basic knowledge of Apex, Visualforce, or other Salesforce development tools
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Possess fundamental understanding of CRM concepts and best practices
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Familiarity with Salesforce Lightning Experience is an advantage
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Attained Salesforce Trailhead badges or other certifications
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Prior experience in Salesforce administration through coursework or personal projects, which includes user setup, security settings, and data management
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
Top Skills
What We Do
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Within its ecosystem, CapitaLand has developed an integrated suite of investment management and operating capabilities that supports its real estate businesses and platforms in building core competencies across the real estate value chain. With this full stack of capabilities, CapitaLand can optimise the strategies of its listed real estate investment management business CapitaLand Investment, and its privately held property development arm CapitaLand Development; to drive competitive advantage for its businesses.
CapitaLand places sustainability at the core of what it does. As a responsible real estate company, CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders