🟢 Join Dev.Pro - a US-based outsourcing software development company that has been delivering exceptional software experience to clients since 2011.
We invite an eager and proactive specialist to join our SRE team and help us offer reliable administrative support to our client, one of the most famous corporations in the world, with over 34,000 stores in 80 markets. Your technical support skills and experience in performing manual and system administration tasks will play a vital role in helping our team tackle complex challenges most effectively and deliver exceptional solutions to the client.
✅ Is that you?
- 2-3 years of hands-on experience in SRE and/or DevOps roles, directly supporting production environments
- Upper-Intermediate English level
- Familiarity with alerting and monitoring systems
- Comfortable with OS-level tasks on Linux and Windows, including package management, user administration, and troubleshooting
- Basic understanding of networking fundamentals and common protocols (TCP/IP, UDP, HTTP, SMTP, SNMP, DNS, etc.)
- Understanding of basic information security principles
- Understanding of SQL commands and ability to write simple queries
- Understanding of SDLC, familiar with CI/CD concepts and able to maintain basic pipelines in Azure DevOps
- Experience with Azure cloud platform, including the ability to provision basic services and resources using Terraform and managing AKS clusters
- Ability to maintain IT documentation effectively
- High self-organization and attention to detail
- Willingness to work a 12-hour daytime shift schedule with 2 days off
Desirable:
- Basic exposure to AWS or another cloud platform, with a willingness to learn new services.
- Familiarity with Message Broker
🧩Key responsibilities and your contribution
In this role, your key responsibilities will include providing comprehensive IT administration support to one of our biggest clients while actively contributing to our SRE efforts to ensure the smooth operation of critical systems.
- Perform a wide range of IT support tasks for the client, assisting them with technical inquiries and resolving/escalating issues promptly
- Communicate with the client and their team via chats and calls; respond to alerts; report progress to the client and key stakeholders
- Undertake various SRE responsibilities (system maintenance, incident management, automation, system performance optimization, infrastructure management, etc.)
- Participate in meetings within the SRE team and in client meetings
- Help create and maintain relevant IT documentation (alert reports, manuals, etc.)
🎾 What's working at Dev.Pro like?
Here, we appreciate your contribution and the value you add to projects. Dev.Pro offers a culturally diverse, gender-neutral, empathetic, and parenthood-friendly work environment where everyone’s needs and differences are treated with equal respect and care. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey. We offer:
✔️ 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates
✔️ Professional and personal growth: ability to shift your career path, access to English courses, online training programs, and conferences
✔️ Healthcare kit (gym, sports nutrition, etc.); healthcare insurance fully compensated by Dev.Pro
✔️ Pregnancy support, maternity and military leave
✔️ Fun online activities and team-building events
✔️ IT, facility, and accounting support, including work equipment
✔️ 5 sick leave days, up to 60 days of medical leave, and up to 6 days of leave per year due to family reasons (i.e., wedding/funeral/baby birth)
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Client interview — ✅ Offer
Interested? Find out more:
Top Skills
What We Do
Dev.Pro helps innovative technology companies scale their business by leveraging our software engineering expertise to support them every step of the way.
It was founded by entrepreneurs and technologists, with the goal of helping technology-driven companies to develop their innovative software products and grow their businesses.
We started as an American company in 2011 and now have offices in different locations. Part of our development centers are located in Ukraine and we support Ukrainian specialists by providing them with career opportunities around the world. Also over the past few years, we have been hiring specialists from very different countries and continue to do so, expanding and globalizing the company.
True to our roots, we remain creative and nimble, tailoring our engagement with clients to meet their specific needs. Some come to us for our engineering expertise, some for the rapid delivery, and some for cost efficiency. But what truly sets us apart is the alliance we forge with our clients over time, aligning our success with theirs.
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