Intermediate DevOps Engineer

Company Description

Hello, we are Edify, one of the highest-ranked IT companies in Costa Rica and Central America.

We're a consolidated technology services consulting firm specializing in education technology. We deliver unbelievably creative and rock-solid solutions for a wide range of clients, including major corporations, startups, educational institutions, and non-profit organizations.

We help our clients design, build and run some of the most interesting ventures in the industry while promoting a warm, friendly and cooperative culture. Work and life should definitely be balanced, so we're serious about cultivating a great work environment.

Job Description

Responsible for assisting the development team in the implementation, maintenance, evaluation, infrastructure automation, always ensuring the quality, performance and optimization of the infrastructure. 

Assist the development team with automated deployments, monitoring, response and support to incidents or other related events. In addition, it provides support and guidance to other people on your work team in any other task related to the position.

Roles, Responsibilities and key Functions

Analysis and design

• Analyze, together with the team, the requirements of the project.
• Determine with the team the data storage, processing and data transmission needs according to the analyzed requirements.
• Estimate, together with your team, the effort needed to implement the analyzed requirements.
• Support in the design of deployment processes for CI/CD.
• Support the design of the infrastructure architecture together with the Software Architect assigned to the project.
• Together with your team, analyze the security requirements.

Implementation and maintenance

• Program, with supervision, the selected resources.
• With supervision implement, best security practices.
• Verify the functionality of the implemented design.
• Implement the CI/CD.
• Address the infrastructure needs of the development team.

Evaluation and optimization

• Support the analysis of design defects to find their causes and correct them.
• Adjust, with supervision, the different resources deployed to optimize performance and costs.

Quality assurance

• Run tests that come from the code.
• Collaborate by automating necessary tasks to facilitate and streamline the work of the Quality Assurance (QA) team, for example: refresh and anonymize the staging and development databases, adjustments to the configuration of the staging and development environments, among others.
• Provide support to infrastructure.
• Continuous assessment of compliance with industry best efficiency practices and safety standards

Delivery and documentation

• Document processes and standards for infrastructure management.
• Document technical and process aspects related to your daily work (technical documentation, estimates and actual effort reports -timesheets- and incident reports).
• Delivery of all relevant technical documentation and oral assistance in clarifications.
• Provide documentation to production monitoring staff (SRE’s) and any other technical counterpart of IT departments.

Qualifications

Required Skills:

- Administration of Unix / Linux operating systems.
- Remote administration.
- Virtualization (containers and virtual machines).
- Best practices and mechanisms for deployment.
- Infrastructure as Code (IaC) (Configuration Management and Infrastructure Provisioning).
- Continuous Integration and Continuous Delivery (CI/CD).
- Infrastructure and application monitoring.
- Logs management 
- Incident management (resolution, analysis and providing documentation).
- Configuration management and environment secrets (e. g. development and production).
- Processes / background jobs / concurrency / messaging (queues, bus, subscriber).
- Scripting, Backups, Web Server Management, Proxies, Code Repositories.
- Documentation (design diagrams, README. md, wiki, etc).
- POSIX shell handling.
- Infrastructure configuration and orchestration tools: Terraform and Ansible.
- Source Control Tools: Git.
- Knowledge of any of the following tools for managing continuous integration processes: Travis, Jenkins, CircleCI, GitlabCI and Github Actions.
- Virtualization and Containerization: Docker, Docker Compose, Virtualbox, Packer and Qemu.
- Cloud computing: AWS or Azure / GCP as alternatives.
- Intermediate level:
o Operating systems (Windows and MacOS).
o Best practices for security, authentication and authorization
o Knowledge of network theory
o Bash, YAML, JSON.
o Some other scripting language like Ruby or Python.

Nice to have:

- Software engineering processes (development cycle and quality control).
- Integration of services and software components.
- CDNs.
- Code management processes in repositories such as Git Flow and GitHub Flow.

Academic training:

• Technician or Bachelor’s degree in Computer Engineering, Computer Science and related or equivalent level of knowledge demonstrated.

Language:

• Technical and conversational English level B2+ according to the Common European Framework.

Experience:

• Minimum 2 years’ experience in a Devops position.

- Monitoring tools like: Prometheus, New Relic, Grafana and Cloudwatch.
- Log management tools like: ELK Stack. Sumo Logic and Cloudwatch Logs.
- Intermediate level:
o Microservices.
o Databases Administration.
o Multitenancy applications.
o HCL.
o SQL.
o Markdown (for documentation).

Additional Information

Benefits:

• 100% work remote from any part in Costa Rica.
• Digital Nomad.
• Monthly Internet connectivity allowance.
• Private health insurance for employees (90/10), 50% for beneficiaries (spouse and children).
• International Health Insurance.
• Marriage leave.
• Bereavement leave.
• Sick days.
• Ergonomic equipment.
• Educational assistance (courses, certifications, books).
• Life insurance for employees.
• $800 referral bonus.
• Personal support through our wellness department.
• Dental insurance.
• Optical insurance.
• Snacks and beverages if you want to work at the office.
• Free Parking.
• Meal allowance if you want to work at the office.
• Flex time
• Our Career Development Manager ensures ongoing, tailored support for each employee’s growth and career progression.