Integration Test Lead

Description and Requirements
Role Value Proposition:
We are seeking a highly motivated and experienced Test Lead to join SBS (Small Business Solutions) ART within the U.S. Group Benefits business. The role requires strong hands-on experience in integration testing across middleware, APIs, and ETL processes, along with the ability to lead and collaborate with technical teams.
The ideal candidate will have prior experience in test delivery and management for complex programs and will work closely with development and external teams to ensure end-to-end quality for integrations.
Key Responsibilities:

• Act as the primary onshore point of contact for testing for the Integrations team.
• Understand business objectives and develop test plans & strategies aligned with Agile / SAFe principles and methodologies. Define test objectives, scope, and key deliverables considering sprint cycles, PI plans & release timelines.
• Collaborate closely with Product Owners, Scrum Masters, Architects, and Development teams to analyze Backlog items / User Stories and ensure they are clear, testable, and properly estimated.
• Lead the planning and execution of all testing activities. Serve as a hands-on contributor, stepping into the design, development, and execution of test cases, and scripts when needed.
• Ensure that test artifacts, including test plans, test suites, test results, and defects are organized and up to date.
• Facilitate daily coordination with Offshore testers to monitor progress and address blockers.
• Monitor quality metrics to measure test coverage, test effectiveness, and overall software quality.
• Mentor testers on Agile/SAFe testing practices and methodologies. Promote a culture of learning and continuous improvement.

Essential Business Experience and Technical Skills:
Required:

• Bachelor's degree in computer science, engineering, or related field.
• Proven experience as a Test Lead / Manager, with a minimum of 7 years in software testing in Agile/Scrum or SAFe environments. Ability to lead a small test team ensuring quality deliverables.
• Extensive hands-on experience in testing APIs and web-based systems, with a focus on end-to-end integration and ensuring seamless user experiences.
• Experience testing middleware integrations such as IBM IIB to validate message flows and message queue integrations.
• Prior experience in testing ETL and EDI processes, including validation of file formats such as XML, JSON, and flat files, and ensuring accurate data mapping and transformation.
• Excellent communication and interpersonal skills. Ability to collaborate with geographically distributed cross-functional teams.

Preferred:

• Awareness of Group Insurance business processes, including policy administration, claims processing, underwriting, billing & payments is desirable.
• Hands-on experience with Azure DevOps tool for test case management, defect tracking, and reporting.
• Experience testing Salesforce integrations, including data flow validation and system workflows would be a plus.
• Relevant certifications (e.g. CSM, SAFe, ISTQB, Insurance).

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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