Role and Responsibilities:
- This role involves providing technical support for production integration services. The ideal candidate should have hands-on experience with Apigee.
- Performing daily health checks and proactively identifying and addressing issues.
- Being on call to address any critical issues or emergencies that occur outside regular business hours.
- Troubleshooting complex integration issues, analyzing logs, and diagnosing root causes.
- Collaborating with cross-functional teams including developers, system administrators, and business stakeholders.
- Adhering to service level agreements (SLAs) and operational objectives.
- Participating in incident management processes, including incident triage, resolution, and post-incident analysis.
Education:
- Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree may be preferred but not always required
Technical Skills:
- Apigee: Proficiency in API management platforms, specifically Google Apigee, including experience in developing, managing, and securing APIs.
- Strong understanding of integration concepts, protocols, and standards (e.g., REST, SOAP, JSON, XML, MQTT).
- Experience with cloud integration services (e.g., Oracle Cloud, AWS, Azure) and hybrid cloud architectures.
- Knowledge of infrastructure components and systems, including operating systems (Linux, Windows), networking, and security.
- Familiarity with containerization and orchestration technologies such as Docker, Kubernetes, or OpenShift.
- Proficiency in scripting languages (e.g., Bash, Python) for automation and troubleshooting tasks.
- Understanding of DevOps practices, CI/CD pipelines, and version control systems (e.g., Git).
- Experience with monitoring and alerting tools for infrastructure and application performance management.
- Oracle Service Bus (OSB) knowledge is a plus
Top Skills
What We Do
A digital transformation company, driven to solve some of the most complex problems in the world today through technology. Our core service portfolio includes staff augmentation, software development and cloud services with over 300+ projects delivered to date. Established in 2014, with a continuously growing team of 250+ experts, operating across 3 regions with Americas, Middle East, and Southeast Asia, CodeNinja is one of the fastest growing technology companies recognized by Forbes Technology Council. With value addition being a core focus for the company, CodeNinja ranks as one of the top and best reviewed software development and services company. Now offering enterprise cloud solutions to some of the leading technology companies in the world, the company has secured funding of $1.6M and is poised to invest in redefining workplace dynamics through use of advanced AI. CodeNinja has earned the trust of more than 240 clients spread across 15 different countries and 9 different industries. The company is also one of the top-rated outsourcing services provider in Pakistan, forming dedicated technology teams for some of the world's leading organizations like Microsoft, Lifeforce (Tony Robbins) and OTL alongside unicorns such as 24Seven, ABHI, and Graana. In addition, to ensure quality and commitment to client data security, the company is now ISO 270001 certified. Services: · Offshore Engineering Teams · Custom Software Development · Dedicated Development Center · Application Modernizations · Cloud Services and Solutions · Modern Workplace Solutions · Digital Transformation Strategy · AI Consulting · AR/VR and Digital Twins · eCommerce Solutions Awards and Achievements: Top 1000 Companies Clutch Global 2023 Top Company in .Net Developers 2023 Clutch Global Fall 2023 Certifications & Partnerships: Adobe Commerce Cloud Solution Partner Microsoft Solution partner for business applications. Microsoft Solution Partner for Azure Data and AI.
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