Insurance Specialist

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Mission Healthcare is looking for an amazing, phenomenal, truly wonderful Insurance Specialist to our team.

As our newest Insurance Specialist you will manage the total referral process for non-Medicare referrals including the referral initiation, physician, patient, and insurance verification, and assignment of referrals and record keeping. This role will require occasional weekend availability.

Compensation Range: $20.00- $25.00 hourly

Job Functions

• Initiates referral by accepting information from referral sources (including the use of multiple electronic referral systems) and completing referral in Homecare Homebase (HCHB) from start to finish.
• Call physician offices to thank them for patient referral, ensure that they are following and will sign orders and ask if there is anything else, we can help with.
• Obtains verification, eligibility, and authorization of patient’s third-party payor, MIA, Med-Cal, Managed Care, and other designated coverage as appropriate and communicated necessary information in a timely manner. 
• Screen patients to verify client address and telephone number, service needs, insurance, and if applicable, Durable Power of Attorney information.

Here's what we are looking for:

• High school graduate. Bachelor’s degree preferred in health-related field.
• Knowledge of medical terminology.
• Experience in health care related field including managed care, third-party payor billing, and/or medical office administration
• Great communication skills

Let better growth come to you.

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity:

We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.

Accessibility Commitment:

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.

Inclusion Efforts:

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.

Your Voice Matters:

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.