Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We DoDesign, develop and implement learning solutions and curriculum materials for instructor led, self-paced training, mobile learning, video and audio-based training as needed for the Sales organization.
Essential Functions
- Build commercial quality learning content using industry accepted instructional design processes (ADDIE, ARCS, Bloom’s etc.).
- Perform needs/job analysis and effectively communicate development requirements to all levels within the organization.
- Gather information and compile/analyze data to determine the most appropriate and effective learning methods for diverse work groups.
- Work with subject matter experts, stakeholder, business sponsors and students to ensure learning objectives are met.
- Present complex information using instructionally effective methods.
- Analyze/assess training effectiveness and recommend adjustments.
- Track employee performance and measure training outcomes.
- May recommend training methods.
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May participate in system administration and course maintenance, such as Learning Management System (LMS)
Knowledge and Skills/Technology Used
- Training project management skills with an emphasis on needs analysis, scope, time estimations and execution
- Demonstrated critical thinking to review and analyze data
- Proficient in graphic/user interface/interactive design
- Experience with applications such as:
- Adobe Creative Suite (PhotoShop, Illustrator, Bridge, Premiere, InDesign, AfterEffects, etc.)
- Articulate 360 (Storyline 360, Rise, Studio 360, Replay, etc.)
- Snagit 2018 or greater
- Camtasia 2018 or greater
- Microsoft Office Applications
- Online graphic design applications, such as Venngage, Canva, etc.
- HTML, ActionSript or application/gaming design
- Strong written and verbal communication skills
- Strong interpersonal skills
- Self-motivated; self-starter
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Ability to manage multiple tasks and respond quickly to emergent problems
Typical Education
- Bachelor’s degree or equivalent combination of education and experience
Typical Range of Experience
- 4-7 years of experience designing training for adult audiences in a professional environment (commercial or corporate)
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Information Mapping/DocuTools Certification preferred.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Top Skills
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.
First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans.
First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate.
As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally.
First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
