Job Description
Instructional Designer
Unifocus is an integrated workforce management software platform offering intelligent automation for daily work orders management, housekeeping activities, facility maintenance, survey solutions, scheduling & labour management, and time & attendance built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains we work with include, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. We are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
Visit https://www.unifocus.com for more details.
About the job
An Instructional Designer is responsible for creating compelling learning activities and course content, working with subject matter experts to identify training needs, applying instructional design theories and methods, and utilizing multimedia tools to enhance the learning process. They also conduct instructional research, develop assessment instruments, and maintain project documentation for effective course development.
What will you do?
• Collaborate with subject matter experts to develop engaging and effective instructional materials
• Design and develop e-learning modules, using authoring tools such as Articulate Storyline, Captivate, and Adobe Illustrator
• Manage project timelines and coordinate with the Product, Client Success and Implementation teams to ensure timely delivery of all course materials
• Apply appropriate instructional design models, such as ADDIE, to design content
• Create interactive storyboards, simulations, and multimedia elements that enhance the learning experience
• Utilize learning management systems (LMS) to manage course content, track learner progress, and analyze learning outcomes
• Revise and update instructional materials based on feedback, performance metrics, and evolving project goals
• Ensure that all instructional content is aligned with learning objectives, design principles, and best practices for online learning
We are looking for:
• Bachelor’s or Master’s degree
• At least 7 years proven working experience in instructional design and with instructional technology
• Excellent communication skills and ability to work with subject matter experts, stakeholders, and team members to meet project objectives
• Solid knowledge of course development software and at least one Learning Management System
• Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard
• Strong understanding of learning theories, instructional design models (such as ADDIE), and design principles
• Ability to write effective copy, instructional text, audio scripts/video scripts
The Unifocus experience:
Our Culture Statement: Thriving Together, Achieving Greatness
To support our culture mission, we have four core culture values of Unite, Inspire, Empower, and Excel. Each value representing a set of key traits that define how we live and breathe our culture every day.
We UNITE globally, combining our diverse talents, perspectives, and expertise. With professionalism and a touch of fun, we inspire and empower each other to excel. Together, we deliver exceptional value, challenge norms, and leave a lasting impact within the hospitality industry.
In addition to a competitive salary, we offer:
• Health insurance
• Paid time off
• A hybrid environment that promotes a healthy work-life balance
• Parental leave
• Professional development assistance
• Referral program
Top Skills
What We Do
UniFocus is the only complete workforce management platform designed to fundamentally shift the way service industries manage labor. The powerful platform helps managers plan with intelligent Labor Management tools that automatically produce accurate forecasts, optimized schedules based on business demand, employee availability, service standards and work rules. Staff is easily aligned with a world-class Time and Attendance module that communicates schedules and facilitates swaps with tools like Shift Genius that live within an intuitive mobile app. Once scheduled, frontline employees operate with ease from the industry-leading Knowcross Task Management suite that streamlines guest services, housekeeping, maintenance, inspections and glitches.
With traditional workplace silos removed, managers benefit from a complete view of analytics and a personalized virtual assistant, Odin, that highlights opportunities to improve productivity and cost controls while keeping an eye on guest satisfaction and employee engagement. UniFocus is arming managers with best-in-class decision making technology in the hospitality, restaurant, retail, and healthcare industries.
[email protected]
972.512.5000
