Inside Sales Specialist

About CAI:

CAI is a 100% employee-owned company established in 1996, that has grown year over year to nearly 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries.

Meeting a Higher Standard:

Our approach is simple; we put the client’s interests first, we do not stop until it is right, and we will do whatever it takes to get there.

As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:

· We act with integrity,

· We serve each other,

· We serve society,

· We work for our future.

With employee ownership, one person’s success is everyone’s success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a can-do attitude. That is how we have grown exponentially.

CAI agents will be exposed to cutting edge technologies in the advanced medicine space. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in bringing lifesaving therapies to market. As part of our company culture, we invest in YOUR future, and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our customers benefit from exemplary work across our entire range of professional services.

Requirements include:

As an Inside Sales Representative for our life sciences division, you will be responsible for driving revenue growth by identifying and contributing to the closure of new business opportunities. You will collaborate closely with our sales and marketing teams to achieve sales targets and contribute to the overall success of the organization. This role requires excellent communication skills, strong product knowledge, and the ability to effectively engage with customers in the life sciences sector. Responsibilities include:

· Proactively identify and generate new sales opportunities within the life sciences industry through outbound cold calling, prospecting, and lead qualification.

· Achieve agreed-upon conversion goals including by not limited to; contacts made, meetings scheduled, and business earned.

· Utilize Salesforce to manage and track sales activities, pipeline, and customer interactions, ensuring accurate and timely reporting.

· Use market data to create sales qualified leads (LinkedIn Sales Navigator, Market Intelligence Reports, etc.)

· Effectively manage the sales process from lead generation to closing with a strong focus on turning leads into new business opportunities by providing exceptional customer service and tailored solutions.

· Manage sales opportunities through research and relationship development with a strong focus on turning leads into warm prospects and introducing to Sales Reps for further prospecting activities.

· Support global team in similar functions as well as administrative duties for US and global team.

· Develop a deep understanding of our products, services, and solutions to effectively communicate our value proposition to customers and prospects.

· Collaborate with the marketing team to develop and execute targeted campaigns, including email marketing, webinars, and other lead generation activities.

· Utilize Marketo to initiate electronic follow-up, drip campaigns, and analytics to further engagement.

· Stay update-to-date on industry trends, competitive landscape, and emerging technologies to stay up to date to identify additional targets

· Contribute to the overall revenue growth of the organization

Position Requirements:

· Minimum three years of experience with Inside Sales

· Comfortable with cold calling prospects

· Experience using a CRM system or other sales tools and proficiency with Microsoft Office Suite.

· Familiarity with professional services, such as consulting, architecture, engineering, or accounting, is a plus.

· Knowledge of life sciences, quality, regulatory is preferred but not required.

· Ability to effectively manage time and prioritize tasks

· Strong interpersonal and communication skills, with the ability to effectively engage with customers and prospects over the phone, email, and online meetings.

· Strong organizational skills and the ability to manage multiple priorities effectively.

Skills Requirements:

· Resilience

· Humility

· Teachable

· Self-Motivated

· Cold Calling

· Handle Rejection Well

· Follow Through

· Confidence in Oneself

· Time Management

· Attention to Detail

· Active Listening

· Rapport building

· Excellent interpersonal relationship skills

· Organizational Skills

· Possesses a sense of ownership.

· Desires to connect the vision of the company and his/her job

We are an equal opportunity employer; we are proud to employ veterans and promote a diverse culture in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all – our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties.