Shift 1 (United States of America)
Coperion is currently seeking an Inside Sales Representative to support our location in Kansas City, MO. The Inside Sales Representative provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance.
This is a Hybrid role working 2 days in office.
Work You’ll Do:
Responsibilities include, but are not limited to:
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Provides customer services relating to sales, promotions, installations, communications, billing inquiries, service requests, suggestions and complaints
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Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly and in accordance with the consumer laws
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Provides product and service information to customers and identifies upselling opportunities.
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Processes customer orders, bills and accounts, and applications for service, maintenance and termination.
Basic Qualifications:
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Intermediate experience and skills using Microsoft Office
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At least 1 year of sales experience (preferably in an industrial environment)
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Must have working knowledge of CRM systems
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Must be able to work in a fast-paced environment
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High School Diploma or equivalent
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Must have strong technical skills
Preferred Qualifications:
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Great collaborator
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Detail oriented, effective organization and planning
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Ability to time manage to meet deadlines
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Use judgement and independent thinking
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Strong written and verbal communication skills
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Experience in Technical Sales or Technical Customer service
Who we are:
Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".
What We Do
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders.
