CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
Position Purpose
- Commercial ownership of corporate customer relationships in the SME sector (Small and Medium Enterprise). Responsible for protecting and growing account portfolio & profitability while winning new business opportunities. This position will operate in a specific geographical territory within a matrix sales environment in partnership with the local Business Dev Manager’s.
Major/Key Accountabilities
- Identify and close profitable growth opportunities among existing & new customers to exceed revenue growth targets against budget
- Maintain sustainable existing customer relationships by creating value & responding to risk
- Manage and improve portfolio iterative ROCI levels through price increase and other strategic actions to control costs
- Manage & close new business opportunities received from Marketing
- Oversee, negotiate, and ensure closure of customer audits annually
- Decision maker on all customer contract terms including regular terms, and one-off concessions
- Manage & implement all new or existing expectations and deliverables of customer relationship both internally to CHEP and externally to customer
- Manage customer opportunities (blue sheets), contacts, and touchpoints through Siebel
- Work closely with internal cross-functional teams in the development and implementation of processes aimed at account health improvement and control
Qualifications
- Bachelor’s Degree or equivalent work experience
Essential Qualifications:
- Successful experience in sales or other relevant function. Demonstrated ownership of work and customer follow up.
Desirable Qualifications:
- History of sales success in a relevant role. Proven ability to exceed expectations in a fast-paced environment.
Experience
- 2-4 years of sales or other relevant experience
- Complex Selling Cycle
- Relationship or account management
- New Business or expansion accountability
- Prior Logistics or FMCG Industry experience preferred
Skills and Knowledge
- Effective selling & negotiation skills
- Effective customer relationship management skills
- Effective written & verbal communication skills
- Strong interpersonal skills
- Highly organized and self-motivated
- SPIN Selling
- Negotiation Skills
- Strategic Selling (Miller Heiman)
- Systems: Salesforce, Prism, Power BI
Languages
- English
Preferred Education
Bachelors
Preferred Level of Work Experience
1 - 3 years
Remote Type
Hybrid Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
Top Skills
What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com.
Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand.
With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
