Inside Sales Reprentative

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You will also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies by Fortune.
• A company that is recognized as one of the best big companies to work for and a best place to work for diverse, working mothers, female executives, and scientists.

The Opportunity

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses. It brings together exceptional teams of experts and industry-leading technologies to support diagnostic testing, which provides important information for the treatment and management of diseases and other conditions. 

We currently have an opportunity for an Inside Sales Representative within our Rapid Diagnostics, Infectious Disease division in Orlando, FL. The Inside Sales Rep team works for half a month in the office and half a month remotely.

The Inside Sales Representative (ISR) is responsible for achieving sales goals and business objectives within an assigned territory by working independently and collaboratively with internal and external stakeholders. Key duties include lead generation, opportunity creation, contract negotiation, and retention, as well as selling across various customer segments such as hospitals and pharmacies. The ISR must build relationships with key distribution partners, develop and share best practices, and support the inside sales team. Additionally, the ISR must be trained on the complete product portfolio and may need to work outside their time zone to meet territory needs and attend market meetings.

What you'll work on

• Provide on-site technical and clinical training on all Abbott Infectious Disease products, including instruments and visual read tests.
• Provide on-site customer assistance in the performance of verification studieAbility to be self-directed and prioritize to maximize efficiency and efficacy to achieve goals.
• Develop and execute a strategic sales plan, in collaboration with field team members, that ensures the achievement of assigned territory goals.
• Outbound calling to current and prospective customers to create opportunities, build a sales funnel, and close a minimum of $500M in sales annually.
• Be the front line for all incoming leads within a specified geography.
• Develop and maintain trust-based relationships with internal and external stakeholders.
• Regular contact with top customers to ensure satisfaction, contract compliance, and address issues.
• Use sales skills and training to uncover and develop customer needs and position targeted solutions to meet those needs.
• Perform virtual/online product demonstrations, training, and medical education events.
• Utilize internal and external data resources to conduct tactical research on organization and contacts to drive new sales opportunities (SFDC, PowerBI, Definitive, LinkedIn, etc.)
• Assess trends in market access, competitors, strategies, and new product development by monitoring internal and external indicators.
• Strategic negotiations on behalf of Abbott for both new and renewal contracts.
• Ensures contract compliance of current customers and works to remediate those who are non-compliant.
• Flexibility to serve time zones outside of Eastern to manage customers' demos, meetings, calls, and distribution needs
• Use of various marketing programs and campaigns to generate qualified prospects through sales hunting strategies, follow-up, and nurturing relationships.
• Provide ad hoc assistance to team members, including proposal/quote generation, delivery of promotional materials, customer/distributor follow-up, etc.
• Accurately maintain funnel, customer, and activity database using Salesforce.com.
• Perform other duties and projects, as assigned.

EDUCATION AND EXPERIENCE YOU’LL BRING

Required:

• Bachelor’s Degree required.
• Two+ years of successful inside/outside sales experience in healthcare or related fields preferred.
• Excellent oral and written communication skills, including strong questioning & listening skills and the ability to create value for others through the presentation of new processes and concepts.
• Comfortable making outbound phone calls.
• Exceptional attention to detail in administrative functions.
• Ability to creatively develop solutions for clients and team members within set business rules.
• Demonstrated ability to operate independently without frequent supervision or guidance.
• Strong computer skills required including Word, Excel, PowerPoint, and Customer Relationship Management (CRM) tools such as SFDC environment.
• Learning new technical information quickly and thoroughly in a rapidly changing environment.
• Strong business acumen and demonstrated understanding of business management fundamentals, including pricing, profitability, contract management, ROI, etc.
• Understanding of key healthcare drivers and priorities, including how changes in care can impact clinical, operational, and financial outcomes for hospitals and other HCPs.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, Facebook at www.facebook.com/Abbott, and Twitter @AbbottNews.

The base pay for this position is

$24.50 – $49.00/hour

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Sales Support & Administration

DIVISION:ID Infectious Disease

LOCATION:United States > Orlando : 30 S. Keller Road

ADDITIONAL LOCATIONS:

WORK SHIFT:Standard

TRAVEL:No

MEDICAL SURVEILLANCE:No

SIGNIFICANT WORK ACTIVITIES:Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf