Inside Sales Coordinator

At UFP Site Built, we are proud to be the leader in designing and manufacturing cutting-edge wood and non-wood products for the construction industry. From wood structural components to aluminum decks and cold-formed steel, our products are at the forefront of industry innovation. As we continue to grow, we’re looking for a passionate Inside Sales Coordinator to join our dynamic team!

Why UFP Site Built?

• Industry Leader: Work for a recognized leader in the construction industry with a reputation for quality and innovation.
• Professional Growth: Expand your skills through ongoing product training, career development opportunities, and educational reimbursement programs.
• Work-Life Balance: Enjoy a great work-life balance with paid vacation, holidays, and wellness programs.
• Comprehensive Benefits: From medical, dental, and vision insurance to a 401(k) plan with company match and a stock purchase program, we’ve got you covered.

Job Summary
As an Inside Sales Coordinator, you will play a vital role in developing new business and strengthening relationships with our current customers. You will be the voice of UFP Site Built, engaging with customers primarily by phone, answering questions, troubleshooting issues, and driving sales growth. You’ll work in a collaborative environment with both customers and account managers to ensure exceptional service and satisfaction.

Key Responsibilities

• Engage and Drive Sales: Maintain strong communication with existing customers to ensure satisfaction and drive repeat sales. Proactively reach out to new prospects and grow your customer base through phone and internet marketing.
• Customer-Centric Support: Provide exceptional support by addressing customer needs, troubleshooting issues, and ensuring smooth order processes.
• Market Penetration: Execute a market penetration strategy using web-based sales leads and grow sales through targeted outreach.
• Collaboration: Work closely with account managers and product managers to meet customer needs and enhance sales programs.
• Continuous Learning: Attend product training sessions and stay up-to-date with new products, technologies, and industry trends.
• Showcase New Products: Help introduce and drive new product sales, ensuring customers are aware of the latest offerings.
• Additional Duties: Participate in trade shows and product introductions as needed, and contribute to various internal reports and correspondence.

Qualifications

• Education: Minimum of a high school diploma.
• Experience: At least 2 years of experience in customer service or sales support.
• Tech Savvy: Proficiency with Microsoft Office applications (Excel, Word, Outlook) and familiarity with office equipment.
• Strong Communicator: Excellent verbal and written communication skills, with a focus on customer satisfaction and relationship-building.

Our Employee Benefits
We care about our employees and offer an extensive benefits package to support your health, well-being, and financial security:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with company contributions
• Life & Disability Insurance
• 401(k) with Company Match
• Paid Time Off & Holidays
• Stock Purchase Program with employee discount
• Educational Reimbursement for professional growth
• Wellness Programs and challenges
• Supplemental Benefits

At UFP Site Built, we’re not just looking for employees – we’re looking for passionate individuals who want to grow with us and make an impact. If you’re a self-motivated, proactive communicator with a drive for success, we want to hear from you!

Apply today and be part of our innovative team!