Ingeniero de Soporte Bss

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you!
We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do.
Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.
This is your opportunity, come and be part of Sangre Tigo!
Apply right now!

Ingeniero de Soporte Bss

- Asegurar la disponibilidad de las controladoras BSCs y RNCs de la red,
- Manejar las actividades O&M de los nodos, BSC, RNC y realizar acciones correctivas de mantenimiento en caso de fallos.
- Implementar todas las órdenes de trabajo recibidas del NOC tales como: implementar cambios de red, cambios de enrutador, señalar cambios de red, interconectar definiciones, entre otras.
- Realizar todas las actividades rutinarias del sistema de acuerdo con las especificaciones de los proveedores y las exigencias de MIC, como así también controles rutinarios de mantenimiento.
- Ejecutar controles SOX.
- Realizar una investigación y/o análisis detallado en caso de una suma de incidentes que no pueden ser resueltos por el mantenimiento de nivel 1. Escalar y participar con el soporte del proveedor (SSA) si es necesario.
- Derivar el ticket de incidente a proveedores.
- Asegurar repuestos y herramientas de nivel 2 como así también organización para operaciones de nodos BSS.
 

Tigo is a company committed to the digital transformation of Paraguay through innovative products and services. We have a clear purpose: to build digital networks that connect people, improve lives and develop our communities. Since 1992, we have sought to transform lives, accelerating the deployment of our high-speed data networks and significantly increasing access to digital highways for millions of people who are today taking advantage of the new digital economy. At the heart of this transformation is our Tigo people, a group of committed and talented individuals who are the DNA of our company, which we proudly call Sangre Tigo. Our Sangre Tigo moves us to work together for our purpose, to be innovative and agile, transparent and responsible, to place our clients at the center of everything we do, to be engines of positive change. Our strong work culture has been recognized by the “Great Place To Work® institute since 2012, forming part of the local ranking of the best companies to work for in Paraguay.

Millicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.