Infrastructure Support Analyst, IT

We are seeking great talent to help us build The DNA of tech.®

Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Come join us and help us build The DNA of tech.™

Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH).  Learn more at www.Vishay.com.

Do you want to help us build the DNA of tech.?  Vishay General Semiconductor Taiwan, Ltd. is currently seeking applicants for an Infrastructure Support Analyst, IT.

You will be responsible for providing first line Service Desk support to all Vishay computer and network users, assisting them with hardware and software problems via phone, email, or remote desktop, in compliance with Vishay’s Global IT Policies.

Job Location:

Vishay General Semiconductor Taiwan, Ltd. is the headquarter of Diodes Division, one of the world's leading manufacturers of discrete semiconductors--Diodes, Rectifiers and TVS. We are one of the earliest foreign electronic companies established in Taiwan. We provide you with responsible and ethical leadership and encourage open communication with our employees, governmental agencies, suppliers, contractors and industry groups. We are located in the heart of Xindian District, New Taipei City, where the public transportation and living functions are quite convenient, just 10 minutes walking distance from Qizhang MRT Station and Yulon City mall.

What you will be doing:

• Problem Analysis, Resolution and Prevention

• Provide 1st line technical support, answering queries via phone, email or remote desktop support to resolve hardware or software issues

• Support users in the use of Vishay-standard computer equipment by providing necessary training and advice

• Escalate more complex calls to the relevant IT support groups

• Support new projects and enhance equipment automation

What you will bring along:

• Bachelor's degree or above in Computer Science or equivalent

• 1-2 years experience in technical support or service desk/help desk operations

• Familiar with desktop hardware and operating systems, office software (MS Office) and ITSM and ITSM tools

• Good command of English

What can we offer you for your talent:

Vishay offers a comprehensive suite of benefit programs including health care coverage, group insurance, financial support programs and other resources designed to help you achieve your personal and professional goals. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally. In addition to our benefit programs, we also provide you a comprehensive of work-related trainings and a work-life balance working environment. You'll get a chance to participate in various club activities, annual dinner party and other special events. We also have employee canteen, library, an on-site clinic and health care activities to ensure your well-being.

Do you have the skills we need? Are you ready to power your career as you power the world? If so, apply today.

Vishay committed to a workplace free of harassment and unlawful discrimination. We do not engage in discrimination or harassment based on race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, political affiliation, union membership, covered veteran status, protected genetic information or marital status in hiring and employment practices.