Software Engineer - Infrastructure

Who we areAbout Stripe 

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the organization 

Stripe Infrastructure is responsible for the reliability, scale, performance, and cost of Stripe’s systems and the productivity and sentiment of Stripe’s people. 

You may work on a wide variety of critical business areas including: 

• Core Infrastructure - We’re the home for Stripe's critical tier0 infrastructure systems (Compute, Networking, DocumentDB, Distributed Caching and High assurance engineering). We build the foundational platform for Stripe products and services to allow them to operate at scale. We drive reliability, availability, efficiency and scalability of these systems.
• Developer Infrastructure - We’re responsible for the productivity of all developers at Stripe. Ensure Stripe’s engineers have a reliable, fast, and easy-to-use inner dev loop to maximize productivity while building everything from low-latency microservices to large-scale data pipelines and machine learning models
• Reliability Insights and Excellence - We build tools and frameworks to introspect and improve reliability across Stripe.
• Admin Platform - We empower Stripes to quickly build secure and delightful internal products in service of their users.
• Support Experience - We build and improve our 24x7 email, phone, and chat support channels, our Premium Support and Enterprise Services products, our Support Site, and more. This includes how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions.
• Service Platform - We enable engineering teams at Stripe to easily write and ship useful services that correctly, reliably, and efficiently leverage platform capabilities. 

What you’ll do

You will work on projects that span technologies, systems, and processes where you will design, build, test, and ship great code every day.

Responsibilities

• Build a great customer experience for internal and external Stripe teams using our infrastructure
• Participate in roadmap planning and prioritization
• Deliver value through a strong collaborative approach with multiple customers and stakeholders across Stripe
• Debug production issues across services and several levels of the stack

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements 

• Strong software engineering skills and a passion for one of the areas above.
• Ability to write high quality code (in programming languages like Go, Java, C/C++ etc)
• 2-20+ years of professional hands-on software development experience, able to write well-factored algorithms and have experience with commonly used data structure and algorithms
• Hands-on experience contributing to or building large scale distributed systems
• Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
• Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome
• Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial

Preferred Qualifications

• Experience optimizing the end to end performance of distributed systems
• Focuses on the needs of our users, both internal and external
• Holds yourself and others to a high bar when working with production