Information Technology Manager (ONSITE)

Job Posting Start Date 02-10-2025 Job Posting End Date 04-21-2025

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an IT Manager located onsite  in Coopersville, MI

What a typical day looks like:

• Plan, prioritize, and manage IT support and maintenance activities to ensure that organization’s information systems function reliably and that IT resources are used effectively.
• Research, evaluate, and recommend hardware and software products that will enhance the capabilities of the organization’s information systems.
• Liaise with functional or operational area managers to understand their current and future information needs and determine how information systems should be installed, configured, and maintained to best meet these needs.
• Lead, direct, evaluate, and develop a team of information systems professionals and support staff to ensure that the organization’s information systems are supported effectively and within budget.
• Approve system development cost estimates, budgets, and schedules.
• Direct daily department activities in order to maximize system utilization and support business needs as it pertains to a site’s IT infrastructure. Examples include IMAC, VMAC, and responding to Help Desk tickets.
• This IT infrastructure includes (but is not limited to) LAN, WAN, telephony, server administration, desktop support, printers and barcode scanners.
• Manages the relationship with the service providers of any outsourced infrastructure component. This includes managing the service level agreement, change management, maintaining a thorough understanding of cost issues including participating in negotiation of new cost schedules.
• Manage business continuity and recovery of company’s information systems, including needs analysis, design, plan development, implementation and documentation.
• Select, develop and evaluate personnel to ensure the efficient operation of the function.
• Provide technical &/or project leadership for mid to large-scale projects.
• Provide solutions to a wide range of difficult problems requiring creative solutions.
• Frequently deal with inter-organizational and external contacts

The experience we’re looking to add to our team

• Typically requires 5-8 years of experience; including military training, equivalent vocational training, or equivalent experience.
• Previous leadership roles is a plus
• Ability to read, analyzes, and interprets the most complex documents.
• Experience working with Microsoft systems and Planview
• Ability to respond effectively to the most sensitive inquiries or complaints.

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What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Job CategoryIT

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).