Information Security Analyst

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!

Who We Want

The Information Security Analyst will be a pivotal part of successfully securing, maintaining and growing a best in class technology services and technology ecosystem. This role plays a critical part in helping reduce operational burden on compliance and risk team by focusing on security operations and incident investigation. While the main focus will be on Arrive’s information Security there will also be an element of infrastructure support on a daily basis.

What You’ll Do

• Work as part of a team to solve complex investigations and to perform timely incident analysis
• Collaborate across business units to assist with incident response and to offer services that support our business goals as they pertain to Information Security
• Be a problem solver that works to understand the "who, why, what, when, and where" of problems, thereby getting to the root causes and to eventual solutions
• Knowledge and experience with information security standards and frameworks
• Work alongside technical IT teams in incident management scenarios acting in the role of key contributor to guide the team through the response process using defined plans and standard operating procedures
• Use your varied skills to help tune and optimize our security controls to achieve a high level of detection and/or prevention
• Develop processes & procedures, as well as improve and automate current processes & procedures
• You will improve upon the daily security operations which involve monitoring system health, responding to security events, administering security tools such as email gateways, firewalls, IDS, proxies, endpoint security, and SIEM tools, conducting data analysis, and reporting to management
• Review and analyze security logs, alerts, and other data to identify patterns associated with freight fraud or unauthorized activity.
• Provides Tier 2 escalation support for Service Delivery Technicians and Senior Service Delivery Technicians
• Monitor and troubleshoot support solutions such as anti-virus, backup, disaster recovery, spam filtering, and other solutions as necessary as escalated by the Service Desk
• Assist the GRC manager conducting security risk analysis of business processes and technology solutions to evaluate compliance with internal security policies and standards as well as regulatory requirements and security best practices.
• Provide off-hours support as required

Qualifications

• 2-5 Years of experience working in an Enterprise IT environment.
• 1-2 Years of experience in Security, preferred. 
• 1-2 years of experience working with engineering or operations technical teams
• Experience with Linux/network/cloud technologies
• Ability to multitask and prioritize competing demands
• Sense of ownership and pride in the quality of work
• Great collaboration and communication skills
• AWS & Azure infrastructure knowledge
• Experience working in a network operations center 
• Experience managing Technical teams 
• Understanding of Network LAN/WAN Topologies, DNS, client/server systems, Meraki Cloud, Palo Alto NGFW’s, HyperV, Microsoft servers, high performance computing, and Atlassian products including Jira ticketing system.
• Security first mindset with a lets get it done attitude. 
• Okta workflows experience.

The Perks of Working With Us

• Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and find your home at Arrive through our Employee Resource Groups.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
• Park your car for free on site!
• Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
• Sweat it out with the team at our onsite gym.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
• Receive 100% paid parental leave when you become a new parent.
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area, we offer relocation packages.

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. 

Notice:

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.