Industry Operations Data Analyst Senior 2

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The USI Industry Ops Data Analyst Senior position is responsible for enabling reporting, data analysis, and coordination for firm Industry Operations. This position works closely with Industry Operations and Data Stakeholders across the enterprise. The role is critically important as it provides essential and timely insights to support RSM’s National Industry Operations with targeted data to enable and support enterprise growth.

Essential Duties

• Schedule and prioritize data projects requested by Industry Operations team
• Ensure data projects meet requirements and are completed on schedule.
• Data projects will primarily consist of:

Reporting:

The data analyst will be responsible for providing regular reporting (weekly / monthly) via PowerBI, Workday, and Smartsheet providing analysis related to opportunities and revenue for the strategic and priority accounts and aggregate industry information. This will include: 

• Reviewing, reporting, and leveraging PowerBI views to inform the needs of the business
• Creating and running pipeline reports in Microsoft Dynamics 365 CRM
• Gathering revenue information on a monthly, quarterly, and annual basis from PowerBI and create reports to demonstrate growth, accountability, and opportunity

Data Management:

The data analyst will be responsible for identifying potential gaps in existing data, recommend adjustments, and confirm corrections as needed. This will include:

• Ensuring data is correct through routine audits, confirming stakeholders are leveraging accurate and most recent industry information
• Responsible for data analysis as requested by industry operations designed to inform strategy by leveraging net revenue, charge hours, and opportunities as appropriate
• Understanding role of industry within each line of business and confirming data reflects integration appropriately through review of charge hours, opportunities, growth priorities, and net services

Stakeholder Relationship Management:

• Develop and maintain a network of relationships with key stakeholders in IT, Finance, the Data Team, Talent Analytics, and others to ensure effective collaboration and communication in maintaining reporting
• Responsible for collaborating across the matrix with relevant counterparts throughout the enterprise to support existing collaboration and identify new areas of opportunity Ensure data is correct through routine audits, recommending adjustments, and confirming corrections as needed

Other Data Analytic Tasks (On Request)

• Participate in special projects, ad-hoc requests and other initiatives relating to internal account operations, process improvement, relationship management, data analysis, risk management and more.
• Share and document knowledge, lessons-learned, and leading practices for collaboration purposes and to achieve efficient support across the team.

Performs other duties as assigned.

EDUCATION/CERTIFICATIONS

• Bachelor's Degree in an analytical field (e.g., Math, Engineering, Computer Science, etc.) and 2+ years of experience working in a data related capacity, or an equivalent combination of education and experience

TECHNICAL/SOFT SKILLS

• Analytical and problem-solving skills.
• Experience using PowerBI to create and or update reporting.
• Experience creating and running reports in Microsoft Dynamics 365 CRM.
• Experience using PowerBI to create and or update reporting.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint).
• Ability to research, analyze, and interpret information required.
• Ability to work autonomously and be self-motivated.
• Good client service attitude and responsiveness.
• Strong understanding of client service, account/project management in a professional services firm.

EXPERIENCE

• 3+ years of experience working in a data related capacity, or an equivalent combination of education and experience (Required)
• Experience using PowerBI to reporting and data analysis (Preferred)
• Experience with Microsoft Dynamics 365 CRM (Preferred)
• Experience creating and running reports in Microsoft Dynamics 365 CRM (Preferred)

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].