Company Description
iKhokha is a place where chance-takers become change-makers.
At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.
Job Description
Are you ready to embark on an exhilarating career journey that combines your passion for sales with the art of creating unforgettable customer experiences? Look no further! We are seeking extraordinary individuals to join our team as Inbound Sales Superstars!
So, what will you do?
As an Inbound Sales Specialist, you'll play a pivotal role in driving revenue growth for iKhokha and, contributing to the expansion of our customer base. Yip, that means selling our super slick card machines!
Your key responsibilities will include not only closing sales but also elevating our customer experience to new heights.
In addition to the above, you will:
- Make cold sales calls from databases and/or lists/referrals.
- Sales calls from warm leads from various marketing channels and activities.
- Ensuring daily KPI’s are met.
- Talk time and dials are met daily.
- SLA’s are met for every client.
- Ensuring all applications are complete and submitted timeously.
- Liaising with clients and other departments within the business to ensure the clients is serviced timeously.
- Communication with all clients on all platforms are done timeously.
Qualifications
- Completed Matric/Grade 12
Deal Breakers:
- 1 - 2 years call centre experience.
- 2 - 4 years sales experience.
- Business to business sales expertise.
- Knowledge of sales techniques, excellent communication skills, and proficiency in Microsoft Applications.
- Experience in using a CRM tool.
- Previous exposure to Hubspot will be advantageous.
Additional Information
Perks of joining the Tribe?
- Work in a high-growth company with tangible results you're accountable for.
- Enjoy hybrid, remote, and in-office work models.
- Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
- Visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning at your fingertips.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.
Top Skills
What We Do
iKhokha is a co-founder led financial technology company that believes every South African entrepreneur should be given the opportunity to compete in the digital economy – because when small businesses grow, Mzansi thrives.All our digital payment solutions are built in-house at our HQ in Umhlanga where we manage the entire product life cycle from research to design, development, user testing, rollout, and product evolution.From Tap & Go enabled card machines to point-of-sale systems, top-tier ecommerce products (such as iK Pay Gateway) and, of course, the iKhokha app, we pride ourselves on building highly competitive products at affordable prices to give businesses the payment tools they need to succeed, both in-person and online.Whether through our speed point machines or our ecommerce payment solutions, our merchants enjoy the lowest transaction rates in South Africa. And to reward them for trading with us, these rates keep getting lower the more they sell!Our merchants can also access working capital after just three months of trade using our iK Cash Advance product and can increase their basket size by selling prepaid products with iK Prepaid on the iKhokha app.At our core, we’re here to help entrepreneurs and businesses of all sizes start, run, and grow. We use tech to create meaningful experiences that uplift our communities, add value, and make running a business less of a dream and more of a reality.
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