Inbound Sales Development Rep

Posted 10 Days Ago
8 Locations
Remote
Junior
Edtech
The Role
This role involves qualifying inbound sales leads, scheduling discovery calls, updating CRM, and providing customer support for e-learning users.
Summary Generated by Built In

Brainscape, a leading AI-driven adaptive learning platform with > 10 million users, is seeking an Inbound Sales Development Representative to help us qualify and appropriately respond to inbound sales opportunities for enterprise and e-learning licenses.

Our chosen candidate will be tasked with helping us execute our sales and customer success processes, which consists of supporting a broad variety of users, including teachers, professors, publishing company executives, corporate trainers, and other types of e-learning professionals.  You will work directly with our Customer Relationship Management team as you qualify inbound sales leads and support some basic clients with end to end sales and service processes.

This is a part-time remote position, with the potential for growth to full-time (e.g. full-time Account Manager) for the right candidate, and with occasional travel elsewhere for live team outings.  The team is targeting native English speakers in North or South America.

Responsibilities:

  • Review and research inbound sales leads for Sales Qualification 
  • Deliver prospect responses using various channels/communication as appropriate
  • Schedule and hold initial discovery calls with prospects
  • Update prospect information into HubSpot Sales Pro CRM 
  • Look for and suggest efficiencies within our tool and team processes
  • Complete a range of activities for customers: invoicing, prospect research, utilization reviews, and consultation to help them share and expand their Brainscape usage.
  • Outreach to past “warm” leads for reengagement

Qualifications

  • Extroverted, creative, problem-solver to find the right solution for our prospects
  • Team mentality with ability to give and receive clear and constructive feedback
  • Impeccable organizational skills and communication skills
  • Strong stamina to hustle through multiple consecutive emails, phone & video calls
  • An inquisitive mindset and eagerness to ask users pointed questions
  • Ability to switch context and "tone" when speaking in different markets
  • Ability to “read between the lines” and find key “trigger” words to accurately triage leads
  • Confidence to be able to update and help improve job-related processes as appropriate
  • 6 Months of experience in SDR, BDR or other sales role is a plus
  • Ed Tech experience a plus--specifically with schools, test prep, and/or corporate L&D
  • Ability to build and maintain client relationships and identify areas for growth
  • Multilingual a plus (specifically Portuguese)
  • Tools: CRM, Google Suite, Trello, Slack

Looking forward to receiving your application!

Top Skills

Google Suite
Hubspot Sales Pro Crm
Slack
Trello
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The Company
New York, New York
37 Employees
On-site Workplace
Year Founded: 2011

What We Do

Brainscape is a smart study platform that helps you break down any subject into its atomic facts and -- using spaced repetition -- learn those facts faster than with any other study method. Think: "flashcards for serious learners".

Get Brainscape: App Store | Google Play | Web

This page seeks to help with the broader challenge of learning, productivity, self-development, and lifestyle in support of our ultimate mission: to help you realize your greatest personal and professional ambitions through strong habits and hyper-efficient studying.

To that end, we’ve aggregated the best hacks and tips from top students, educators, subject-matter experts, and cognitive scientists worldwide.

Whether you’re advancing your education to work towards your dream job, or looking for ways to get more out of your day without putting yourself on the fast track to burn-out. You’ll find all the advice you need right here, and in the Brainscape Academy.

Discover how to:
-- Build strong habits and dismantle bad ones;
-- Learn anything efficiently, without wasting time on passive study techniques;
-- Avoid distractions, temptations, and procrastination;
-- Hack your brain, body, and environment to get the most out of yourself;
-- If you’re an educator, equip your students with the right tools and advice to excel; and
-- If you’re an employer or in HR, optimize your workforce with L&D programs that have a sustained impact on knowledge, productivity, and efficiency.

Built upon the bedrock of cognitive science, the information we share here contains real-world advice by top experts to help you rise to your challenge!

Be sure to www.brainscape.com to start making flashcards or to discover our millions of pre-made adaptive flashcards on literally almost any subject.

Also, find us on Instagram | Youtube | Twitter

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